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Dell's customer service is one of the best in the industry. Especially the online customer service website. There you will find frequently asked questions which usually solve 90% of issues, if that's not enough, there's a live chat with a customer service representative, who are usually very helpful and very understanding about every issue that may arise. See More
The screen for the touch-screen model is glossy instead of matte (non-touch screen). For what is a Linux notebook this does not make a lot of sense since most Linux users are the more tech savy who program. A glossy screen is more for multimedia, something Linux is not really known for excelling in. See More
The touchscreen reflects light making it hard to see unless the lighting on the display is properly set
Using an SSD greatly increases performance for every I/O operation, especially compared to laptops that use an HDD. The laptop will boot faster, programs that need to read and write to disk will run faster and scripts will compile much faster than on an HDD. See More
Part of this is the hardware, and part seems to be the drivers. It's very unforgiving when accidentally brushing the trackpad with a different finger. Certain actions like double-clicks (tapping with two fingers) and scrolling (with two fingers) doesn't work reliably. This is true with other windows based laptops too. Not an issue if you spend a lot of time in a terminal/shell. See More
Before buying you can choose between the 4K UHD- or full HD-resolution touch displays or a full HD non-touch one. However, Linux compatibility for super high resolution displays can be spotty at times, so you might be better off sticking with the full HD if you plan on running Linux. Display quality is very good as far as viewing angles, brightness and color reproduction go. It also has a very small bevel so the screen goes more or less edge-to-edge. It also has an output of 400 nit, putting it in the "really bright" category as far as displays go. As for color reproduction, XPS 13's display produces an impressive 107.2 percent of the sRGB color gamut. See More
You can configure the XPS 13 to come with Linux out of the box. Even if you pick the Windows version, the XPS 13 has Linux drivers for all of its features and most users have reported that the whole process of installing a Linux distribution on a Dell XPS 13 is very simple. See More
The X1 Carbon comes in two different versions. With a 1080p or a 1440p display, with the latter being $70 more. Both displays are excellent. The image is sharp and the colors are very noticeable. Although, understandably, the 1440p display has images that are a bit sharper than its 1080p counterpart. According to colorimeter tests, both versions of the display can produce 104 and 103 percent of the sRGB color gamut, respectively. That's very impressive when compared to the average for 14" displays (83%). The 1080p screen is noticeably brighter than the 1440p screen (292nits vs 257nits) and the colors generally start fading only at about 45 degrees viewing angle. See More
The X1 Carbon has bottom-mounted speakers which provide excellent audio output. The sound is loud enough to fill a large room and there's clear separation of sound coming from the speakers, making them great for any sorts of recreational activity involving audio be it listening to music, watching movies or playing videogames. See More
Like most Thinkpads, the X1 Carbon has an excellent keyboard as well. The keys have about 1.8mm of travel and provide great tactile feedback. Their gently curved keys also make it very easy to target without looking at them. The keyboard also has optional backlighting which can be turned on or off with a simple key press. See More
The Carbon X1 is a very light and durable laptop. It has the characteristic raven-black finishing of other Thinkpads on top of a carbon-fiber reinforced chassis. The carbon fiber increases the overall durability of the laptop, making it a great fit for people who travel a lot since it can withstand a lot of physical damages. See More
The battery supports over 10 hours of light activity like web browsing, watching videos and editing documents. This can be doubled to 20 hours by swapping in the extended, 6-cell battery, which can be hot swapped without turning off the laptop since it also has an internal 4-cell battery. See More
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