What are the best EU GDPR-compliant SMTP relays?

Question

Email

What are the best EU GDPR-compliant SMTP relays?

4

Options
Considered

4

User
Recs.

Apr 4, 2020

Last
Updated

4 Options Considered

Best EU GDPR-compliant SMTP relays	Price	Free tier	Event API
-- Mailgun	-	10000/month	Yes
-- Mailjet	-	6000/month	Yes
-- SendPulse	-	-	-
-- Mandrill	-	No	Yes

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score 1 · Answer 1

Mailgun

Top Pro

Suppressions

Mailgun maintains a list of known hard-bounced emails and refuses to send to them, which saves IP reputation that would be negatively affected by trying to resend. See More

Top Con

Expensive beyond "Concept" entry level service tier

Costs increase rapidly beyond the entry level service. See More

Specs

Free tier:10000/month

Event API:Yes

WYSIWYG Newsletter Editor:No

Incoming email support:Yes

Top Pro

Developer-focused

Mailgun has a RESTful API with libraries and code examples in curl, Ruby, Python, PHP, Java, C#, Go. See More

Top Con

Misleading claims about email "validations"

Experience shows that their validation service is unreliable. (e.g. 40% of "validated" emails bounced.) See More

Top Pro

Manage multiple domains

Top Con

Poor administration site

The admin overview pages are not easy to navigate; dates are not localised; it's not easy to find the information you need (often the API is easier!) See More

Top Pro

Good price per email on entry level

Top Pro

Good REST API

For accessing statistics. See More

See All

score 1 · Answer 2

Mailjet

Top Pro

Cheap for higher volume sending

Top Con

Cannot change monthly plan if paid annually

This requires knowing how many emails you will send every month, for a year in advance. See More

Specs

Free tier:6000/month

Event API:Yes

WYSIWYG Newsletter Editor:Yes

Incoming email support:Yes

See All Specs

Top Con

Expensive overages

If you exceed your paid for monthly quota prices jump 10×! See More

Top Con

Owned by Mailgun

Previously an EU based company, this is now owned by US based Mailgun. This opens up risks around future data protection and pricing changes (Mailgun and Mailjet have different pricing models) See More

See All

score 1 · Answer 3

SendPulse

Top Pro

A large free plan for startups

Sendpulse offers a free plan of up to 25000 subscribers and unlimited emails or a dedicated IP address which sends up to 100000 emails a month for startups as long as they accept to insert the SendPulse logo in each of their emails. See More

Answer 4

Mandrill

Top Con

No EU datacentres

Important for GDPR. See More

IncredibleSelene's Experience

Poor support, buggy API and documentation, unclear pricing. See More

Specs

Free tier:No

Event API:Yes

WYSIWYG Newsletter Editor:Yes

Incoming email support:Yes

Top Con

Unclear pricing

The pricing model is tied to a Mailchimp account which has various tiers. See More

Top Con

The documentation is split between two sites

The API is documented at https://mandrillapp.com/docs/, while howtos are in the Knowledge Base. Searching on the former for "Handlebars" doesn't find anything useful about using Handlebars. See More

Top Con

No free plan

There used to be a free plan which offered 12,000 free emails per month. Unfortunately it has now been discounted and there's no other free plan anymore. If you want to use Mandrill, you have to pay $20/month or more. See More

Top Con

Has a bad history

When they decided not to support a free tier anymore they've set up a withdrawal period of only 2 months for existing customer before it stopped working (even for people who bought credits to send more than that free tier). Meaning people using it had a month to switch to another solution or start paying $20/month or more. See More

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What are the best EU GDPR-compliant SMTP relays?

4 Options Considered

Mailgun

My Recommendation for Mailgun

My Recommendation for Mailgun

Suppressions

Expensive beyond "Concept" entry level service tier

Developer-focused

Misleading claims about email "validations"

Manage multiple domains

Poor administration site

Good price per email on entry level

Good REST API

Mailjet

My Recommendation for Mailjet

My Recommendation for Mailjet

Cheap for higher volume sending

Cannot change monthly plan if paid annually

Expensive overages

Owned by Mailgun

SendPulse

My Recommendation for SendPulse

My Recommendation for SendPulse

A large free plan for startups

Mandrill

My Recommendation for Mandrill

My Recommendation for Mandrill

No EU datacentres

Unclear pricing

The documentation is split between two sites

No free plan

Has a bad history

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