Despite having once been a major player in restaurant reviews (among the likes of Michelin and the New York TImes), post-Google acquisition, Zagat has been falling in its reputation and influence
Ranked in these QuestionsQuestion Ranking
Pro Separates scores into food, decor, and service
Pro Gives the exact price
Instead of a some symbolic price range, the price for a typical meal is provided.
Con Confusing 30-point scale
With so many points to give, restaurants that fall below 24 all become questionable. Either that, or users are forced to convert it to a 5 point scale in their head, 24 = 4 stars, 18 = 3 stars, etc.
Con Opaque rating system
Ratings are assigned by some number of critics/reviewers, but who and how many reviews taken into consideration aren't revealed.
Con Smaller restaurant selection
Zagat mostly reviews sit-down, mainstream restaurants.
Con Not up to date
Post-Google acquisition, Zagat has been integrated into Google, but it's unclear where it's headed.