SatisMeter gathers customer feedback and improves loyalty using Net Promoter System.
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Pro Uses a system based on Net Promoter System for loyalty measurements
Net Promoter is very simple system for customer loyalty measurement. It allows measuring customer happiness trends and comparing them to competitors.
The biggest benefit of Net Promoter is its simplicity for both responders and companies. It consists of one question on a scale of 0 to 10 (likelihood to recommend) and one open-end question.
Because of the simplicity it allows getting very good response rates and good quality feedback.
Also, it allows benchmarking results pretty easily using data of other companies in relevant field.
Pro Widget can be customized
SatisMeter provides sleek widget that can be customized to match the website or app. A bunch of different color themes, placements and languages can be chosen.