The ZOOM Cable Modem tendency to run hot is outweighed by it's fantastic warranty and ability to work with most ISP's.
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Pro Easy configuration
Setting up the ZOOM Cable Modem is fairly easy. Simply attach a coaxial cable and ethernet cable to the ZOOM. After you have opened up a web browser to register the modem you are ready to go.
Pro Great warranty
A fantastic feature of the Zoom Cable Modem is that comes with a 2 year warranty. Zoom will either repair or replace the modem during the warranty period.
Pro Works with the biggest ISP's
While the ZOOM features limited support with smaller ISP's, major ISP's such as COMCAST, TWC, COX do support the ZOOM Cable Modem. As a result, you have some flexibility when choosing your ISP if you are in an area with several options.
Con Noticeably more heat
Several personal reviews have complained about how hot this machine runs. In most cases, when a replacement was requested the new unit had no issues.
Con Reduced compatability with various ISP's
While the major ISP's do support this modem, reduced compatibility means limited flexibility when choosing alternative ISP's.