Carbonite is an online backup service, available to Windows and Mac users, that backs up documents, e-mails, music, photos, and settings. Carbonite has three types of accounts: Home ($60/year), Home Plus ($99/year), and Home Premier ($149).
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Pro Users can order a physical copy of their data
For users in the US there is a option to receive their backup data on external media, meaning not only is there a backup in the cloud but you can order hard backups anytime.
Pro Intuitive software
Does not require deep system knowledge to operate Carbonite's software.
Pro Unlimited online storage
The $59.99/yr plan gets you unlimited cloud storage.
Pro Allows for personal encryption keys
Con They've lost data before
There have been occasions where a paid subscriber was not ever able to get back their data.
Con No external hard drive support in the $59.99/yr plan
You need to upgrade to the HomePlus $99.99/yr plan to back up external drives.
Con Files above 4GB have to be uploaded manually
Carbonite won't upload files above 4GB unless you do it manually.