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Pros
Pro Automatically finds influencers
AgoraPulse will find which users most often mention you and show them to you.
Pro Great for managing conversations
AgoraPulse emulates the way email clients keep hold of conversations. All incoming conversations are in a folder called "Inbox". Clicking on a conversation will display the whole thread and allow you to respond to the conversations right there. It helps you make sure you don't miss anything.
Cons
Con Expensive
Starts at $19/mo.