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SaaS reduces the management of the service to a simple renewable contract covering the following. This means that once the contract is agreed and signed you no longer need to worry about: Reduced Cost Provisioning Infrastructure Disaster Recovery Monitoring Capacity Monitoring Performance Upgrading Software Training for Support Staff Good for Puns For more detail on generic SaaS advantages, see http://www.industryweek.com/information-technology/top-12-benefits-saas-model See More