Ranked in these QuestionsQuestion Ranking
Pro Linux will Just Work
The system is built for Ubuntu, so Linux support is basically built-in. If you want to swap Ubuntu for some other Linux, you can do so with ease after purchase, and you do not need to worry about whether or not all the laptop features will work.
Pro Ubuntu comes pre-installed with auto updates
All of the hardware has been selected and tested for compatibility with Ubuntu, without headaches. That usually means it works flawlessly on other distros too.
Con Bad customer support
Multiple people have reported that the customer support is subpar. Support often tries to avoid replacing defective laptops, applies temporary or wrong fixes and generally avoids taking responsibility.
Con Hardware issues are common
Laptops in multiple instances have arrived defective or started experiencing issues within the first few weeks of use. Notably, ZaReason, a company that, like System76, does not manufacture laptops themselves and instead relies on rebranding Clevo's laptops, has not had as many issues with their laptops, suggesting that the laptops System76 resells are those that don't pass Clevo's quality assurance yet are in working condition.