What is the best alternative to GitHub Issues?
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GitLab's UI is clean and intuitive. Each view is designed to not fill the screen with useless information. It displays the activity in a feed-type way in the most prominent part of the view. On top of that, there's a toolbar with buttons which can filter this feed by pushes, merge events or comments. On the left, there's a menu that displays all the links that take you to the different views. For example, a file directory which displays all the files in that repo, a commit view which displays all the commits in cronological order, a network and a graph view that display important information graphically etc... All these details make GitLab's UI extremely intuitive and easy to use, no view is overflown with information and every view displays only the most useful and crucial information needed at that time. See More
Compared to a solution like Bitbucket Server (granted Phabricator offers more options), it is difficult to configure. Settings are scattered everywhere and you must drill down through several screens to find some of them. Documentation is very complete but also not always in parity with the application itself. See More
The engineering workflow is far superior to Github style branching and merging. Phabricator separates local representations of the repository from remote, which enables a variety of workflow optimisations, like stacked diffs on a single branch. See More
Bitbucket offers unlimited private repositories for free, as long as the number of members in a team is not larger than 5. BitBucket does not use GitHub's pricing plan, instead of charging users for each private repo, it charges teams per number of team members. It is free for up to 5 people. See More
Most of the 3rd party tools ( bug trackers, CI servers, chat servers, etc) always integrate with GitHub first, and either don't integrate with Bitbucket at all or do sub par job in it. For example there are 3 separate projects to allow building and verifying pull request submissions on Jenkins CI server and there is only one viable one for BitBucket and that one is really buggy and lacking many features. The only exception to this rule is Atlassian products like Jira. See More
Jira is developed and maintained by Atlassian, which is not an unknown venture, especially for developers. Atlassian has a great number of other products used by million of users worldwide, including BitBucket, HipChat, Confluence and Stash. Each of these products have hundreds of thousands of users who use them daily and this has allowed Atlassian to garner a lot of goodwill from the dev community. See More
Some of the bigger missing features are integrations with other systems. More reports, custom dashboards and importing and exporting of work items. For those that do not use these features it may not be a large issue, but for those that do, it could really limit the usefulness of this tool. See More
While a ticket can have multiple comments added to it, and (separately) also attachments — if the users have the right permissions — it is impossible to edit a comment after submitting it. This is probably why a comment must be previewed before it can be submitted. See More