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Available directly in the browser (requires plug-in), or as a Chrome app, or as a mobile app for Android and iOS.
SpecsUpdate
Pros
Pro Most people already have an account
Many people already have a Google account - especially relatively tech savvy gamers, so they can already use Google Hangouts without requiring yet another account.
Pro Mobile support
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to their desktop.
Pro Voice, text, and video chat options
Most voice chat services directed at gaming offer text, but almost none support video. Video won't be useful when you are in-game, but after the raid/round/battle/session it can help strengthen your team if you can get face-to-face communication.
Pro Google Voice integration
Allows for a fixed phone number, receiving and making calls. Calling US or Canada is free.
Pro Free group video support
Hangouts works with up to 10 participants using video out of the box or up to 15 if you are a business, government or school. It determines who is the primary speaker at any given time, and the camera view automatically switches to that user.
Pro Easy to start using
Hangouts is integrated with Gmail & Google+, does not require you to download desktop software, and all chats can take place directly in your browser, significantly reducing the barrier to entry for a new user.
Pro Screen sharing
Any user can share his screen (or only a specific desktop or window) while still continuing an audio conversation.
Pro Live broadcasting and instant recording
With Google+ “Hangouts on Air”, you can broadcast any hangout to an unlimited audience via your Goolge+ Profile or simply a generic YouTube link. Moreover, any Hangout on Air (public or private) is automatically saved as YouTube video that you can keep for private reference or use in any way that you would normally share a YouTube video. This allows you to record conversations without additional obtrusive software.
Pro Useful for businesses
Hangouts can scale to become a videoconferencing solution for an entire company, since the software can run on nearly all platforms. In fact, Google itself uses Hangouts as its meeting room video conference software.
Pro Completely free
Google offers all features of Hangouts completely free. There are business, education and government solutions that increase the participant count to for video calls to 15 and offers support.
Pro Integrates with Google Maps for sharing locations
When chatting with people while trying to plan a meet up, the share map button can be extremely useful.
Cons
Con Not focused around gaming
Hangouts is a general chat application, and as such it doesn't offer any specialized gaming features. It won't connect into any games, it doesn't normalize audio, there is no positional audio, or any other features gamers would appreciate.
Con Won't work on Windows 8-style UI
As Hangouts uses a browser plugin on the desktop and it doesn't work with Windows 8-style UI, it has to be used in desktop mode.
Con Requires a strong internet connection
Hangouts can be finicky. Voices can drop out for minutes at a time if your connection isn't rock solid. Voices can also have some artifacting which makes it virtually impossible to understand whoever is talking.
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