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Analytics
Business
What is the best CRM for small business?
37
Options
Considered
80
User
Recs.
Jan 4, 2024
Last
Updated
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20
Options
Considered
Best CRM for small business
Price
Hosted on
Database management
--
Archdesk
-
-
-
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Zoho CRM
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Cloud in USA
-
--
Streak
-
-
-
--
ActiveCampaign
-
-
-
--
Raynet
$19/month
-
Yes
See Full List
--
Archdesk
My Rec
ommendation
for
Archdesk
My Recommendation for
Archdesk
All
3
Experiences
2
Pros
1
Top
Pro
•••
Fantastic all in one system
Professional managing software. User friendly. Very helpful. Highly recommend.
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GenerousTlilhua's Experience
Extremely powerful, really helps scale company operations.
See More
DependablePerkunas's Experience
Great
See More
Hide
See All
Get it
here
Recommend
12
1
--
Zoho CRM
My Rec
ommendation
for
Zoho CRM
My Recommendation for
Zoho CRM
All
11
Pros
7
Cons
3
Specs
Top
Pro
•••
Can be accessed on any device
Zoho CRM is a cloud-based service, meaning it can be accessed from any device that has a browser and an internet connection.
See More
Top
Con
•••
Cloud-based
See More
Specs
Hosted on:
Cloud in USA
Top
Pro
•••
Ability to build forms that convert to leads
Zoho allows creating web forms that can automatically be turned into leads.
See More
Top
Con
•••
Poor customer support when it comes to complex problems
It can be difficult to explain complex problems to the support staff because of lacking english skills. And the support staff can be condescending.
See More
Top
Pro
•••
Integrates with multiple services
Zoho CRM integrates with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
See More
Top
Con
•••
Some components can be buggy
See More
Top
Pro
•••
Allows setting up automatization rules of a few business processes
Some business processes such as sending out emails can be automated based on set criteria.
See More
Top
Pro
•••
Sophisticated reporting capabilities
See More
Top
Pro
•••
Affordable
$20 per user a month.
See More
Top
Pro
•••
Allows setting up workflow automatization rules
Actions such as emailing, assigning tasks and updating fields can be set to automatically execute when set conditions are met.
See More
Hide
See All
Get it
here
Recommend
3
--
Streak
My Rec
ommendation
for
Streak
My Recommendation for
Streak
All
7
Experiences
1
Pros
5
Cons
1
Top
Pro
•••
Beautiful integration with Gmail
See More
Top
Con
•••
Could be slow, sometimes
See More
Yanis's Experience
Once again, it's very cool, easy to use and free !
See More
Top
Pro
•••
Easy to learn and use
See More
Top
Pro
•••
Zapier integration
See More
Top
Pro
•••
Free
See More
Top
Pro
•••
Clean interface
See More
Hide
See All
Get it
here
Recommend
3
--
ActiveCampaign
My Rec
ommendation
for
ActiveCampaign
My Recommendation for
ActiveCampaign
All
3
Pros
2
Cons
1
Top
Pro
•••
Great templates
This service comes with tons of beautiful email templates that are easy to work with and automatically tracked.
See More
Top
Con
•••
Huge learning curve
While many of the automations are easy to implement, the initial setup is a pretty big undertaking.
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Top
Pro
•••
Drag and drop interface
All triggers, conditions, and actions are handled by a simple drag and drop interface.
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Get it
here
Recommend
3
--
Raynet
My Rec
ommendation
for
Raynet
My Recommendation for
Raynet
All
8
Pros
5
Cons
2
Specs
Top
Pro
•••
Integromat integration
See More
Top
Con
•••
No integration with gmail
No email tracking feature like hubspot CRM.
See More
Specs
Database management:
Yes
Integrations:
Yes
Task management:
Yes
Dashboard:
Yes
See All Specs
Top
Pro
•••
Mobile app
The mobile app is fun to use. You can easily take picture of the picture of meeting note and push it to crm.
See More
Top
Con
•••
No email template
See More
Top
Pro
•••
Plan per seat
Pay as you grow.
See More
Top
Pro
•••
Mailchimp integration
See More
Top
Pro
•••
Intuitive UI
Easy to learn UI.
See More
Hide
See All
$19/month
Recommend
3
--
HubSpot
My Rec
ommendation
for
HubSpot
My Recommendation for
HubSpot
All
7
Pros
2
Cons
5
Top
Pro
•••
The CRM is free
You can't beat free, and it's fairly powerful.
See More
Top
Con
•••
Difficult if you sell to individuals and companies
It's tricky to set up good reporting and lead routing when you're selling into both companies and individuals. The reporting is also very one-dimensional.
See More
Top
Pro
•••
Email tracking
The integration with gmail & email opening tracking is super nice.
See More
Top
Con
•••
Annual lock-in contract
By default, the contracts are annual, but it would be preferable to have it monthly considering that they have pricey packages. We are talking about $200 per month (basic) that becomes a $2400 LOCK-IN annual contract. Having contracts by month allows you to terminate the contract earlier with lesser loss than having to pay an entire year's cost.
See More
Top
Con
•••
Paid plan is expensive
If you need the paid plan it is super expensive.
See More
Top
Con
•••
Paid technical support
It can be quite frustrating. Say you are already facing technical issues, and still, you need to pay their technical support to have this addressed.
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Top
Con
•••
Not intuitive; cumbersome to use
While there are multiple tutorials on HubSpot's CRM usage, it's time consuming to go through them. Even if the app is offered for no cost and little up-sell of other HubSpot products, there's no immediate help you can even pay for to get going.
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See All
Paid
Recommend
3
1
--
BiznsTool CRM
My Rec
ommendation
for
BiznsTool CRM
My Recommendation for
BiznsTool CRM
All
3
Pros
3
Top
Pro
•••
Fits perfect for small business
See More
Top
Pro
•••
no additional software.easy to start.
See More
Top
Pro
•••
Its simple CRM, no learning curve required, lots of online video tutorials
See More
Hide
See All
Get it
here
Recommend
10
--
Base CRM
My Rec
ommendation
for
Base CRM
My Recommendation for
Base CRM
All
7
Pros
3
Cons
4
Top
Pro
•••
The overall application flow and usability is amazing
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Top
Con
•••
iPhone / iPad app lacks push notifications
See More
Top
Pro
•••
iPhone / iPad app is incredible
See More
Top
Con
•••
No social integration
Ability to see someone’s twitter feed would be great.
See More
Top
Pro
•••
Clean and modern UI
See More
Top
Con
•••
When working in the Lead or Contact views, there is no way to quickly see or sort by last action date, or to quickly add a task
See More
Top
Con
•••
Lead view could be better laid out and offer other layout options
Can not change main display of lead view. Plenty of wasted space. Displaying data in table data would be much easier to read.
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Get it
here
Recommend
2
--
Dolibarr
My Rec
ommendation
for
Dolibarr
My Recommendation for
Dolibarr
All
1
Specs
Specs
Platforms:
Windows, Linux
License:
GPL v3
Technology:
PHP
Multi Language Support:
Yes
See All Specs
Hide
FREE
Recommend
--
WORKetc
My Rec
ommendation
for
WORKetc
My Recommendation for
WORKetc
All
1
Pros
1
Top
Pro
•••
One app for the entire business
You can cut down training times and subscription costs, especially if you're using half a dozen or so apps to manage your business.
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Hide
Get it
here
Recommend
1
--
Insightly
My Rec
ommendation
for
Insightly
My Recommendation for
Insightly
All
4
Experiences
1
Pros
3
Top
Pro
•••
Cheap
Insightly costs $7 a user per month and even offers a limited free tier for up to 3 users.
See More
LuckyBochica's Experience
I've been using Insightly for 6 years. Im looking for an alternative because the new interface is hard to use. When you look up open tasks and pull the record you need to click several different links to see what stage the task or project. It was so simple in the past, all the information was on one page now it''s under different sub tabs .
See More
Top
Pro
•••
Social media integration
See More
Top
Pro
•••
Covers both sales tracking and project management in service
See More
Hide
See All
Get it
here
Recommend
1
2
--
Close.io
My Rec
ommendation
for
Close.io
My Recommendation for
Close.io
All
1
Specs
Specs
Hosted on:
Cloud in USA
Hide
Get it
here
Recommend
1
--
EspoCRM
My Rec
ommendation
for
EspoCRM
My Recommendation for
EspoCRM
All
5
Pros
5
Top
Pro
•••
Extremely customizable
See More
Top
Pro
•••
Advanced analytics
See More
Top
Pro
•••
Minimalistic & Intuitive Interface
See More
Top
Pro
•••
Unlimited number of users
See More
Top
Pro
•••
Lightning fast
See More
Hide
See All
0
Recommend
1
--
WaveOC
My Rec
ommendation
for
WaveOC
My Recommendation for
WaveOC
Hide
Get it
here
Recommend
1
--
Composity CRM
My Rec
ommendation
for
Composity CRM
My Recommendation for
Composity CRM
All
1
Pros
1
Top
Pro
•••
Easily nurture leads into customers
See More
Hide
Get it
here
Recommend
1
--
Parma CRM
My Rec
ommendation
for
Parma CRM
My Recommendation for
Parma CRM
Hide
Get it
here
Recommend
1
--
OfficeClip LLC
My Rec
ommendation
for
OfficeClip LLC
My Recommendation for
OfficeClip LLC
All
2
Pros
2
Top
Pro
•••
Sync
Google and MS Outlook sync
See More
Top
Pro
•••
Available for Free
Track leads, create campaigns, manage documents, create invoices
See More
Hide
Free
Recommend
--
Impact CRM
My Rec
ommendation
for
Impact CRM
My Recommendation for
Impact CRM
Hide
0
Recommend
--
CRM Software
My Rec
ommendation
for
CRM Software
My Recommendation for
CRM Software
All
1
Pros
1
Top
Pro
•••
One time cost, Open source, Install on client server
DigitalCRM.com is an Online CRM Software that automates the entire workflow process of Lead Generation, Sales Management, Marketing, Forecasting, Analytics and increase productivity
See More
Hide
50
Recommend
--
Nimble
My Rec
ommendation
for
Nimble
My Recommendation for
Nimble
All
5
Pros
4
Cons
1
Top
Con
•••
Not really useful if there's no need for social network management
See More
Top
Pro
•••
Affordable
$15 per user a month.
See More
Top
Pro
•••
Recommends potential leads
See More
Top
Pro
•••
Reminds to follow up
See More
Top
Pro
•••
Allows managing email and social networks in one place
See More
Hide
See All
Get it
here
Recommend
1
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