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The Mass Effect trilogy is an action RPG third-person shooter developed by BioWare.
The gameplay is a mix of action role playing and third person shooting that takes advantage of AI team based combat. There is also large universe to explore that features many characters where interaction contains choice based branching dialogue.
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Pros
Pro Understanding of the world is required to make informed decisions
The games introduce a large number of races, very distinctive in both appearance, traits and history. Throughout the trilogy the politics and relationships between these races are explored and must be navigated by Commander Shepard. In Mass Effect the worlds and races are not merely background information, they must be understood and indeed shaped by the player.
Pro Choose your own adventure
The player is required to make many choices over the course of the three games, all of which have far-reaching consequences. Not just friends, but entire species can live or die based on player decisions. Morality is also not prescribed - the player is free to make Shepard be who they want them to be.
Pro Your choices have true consequences on the story (Mass Effect)
Your choices have direct consequences on how the story plays out, not only in this game but also across the rest of the Mass Effect trilogy. You get to choose between options like sparing or killing off an entire race of potentially dangerous enemies, saving or sacrificing one of your own squad members to finish an operation, and dealing with an enraged teammate who feels betrayed by your actions. How you handle certain side objectives during story missions can also have an impact on how the galaxy at large reacts to you. Each of your decisions, big and small, carry over through your save files to Mass Effect 2 and 3, opening things up for many different playthroughs to see how things turn out with other choices.
Pro Great voice acting
By purposefully adding in fantastic voice acting it causes the player to feel more engaged and elicit emotional responses out of them. This is a tool used on purpose in order to make the player feel more immersed in the world of the game.
There are 40,000 lines of dialogue in Mass Effect 3 alone. Top-tier cast includes Jennifer Hale, Mark Meer, Ali Hillis, Seth Green, and Martin Sheen.
Pro Memorable cast of authentic characters (Mass Effect)
Mass Effect has an amazing cast of both human and alien characters who feel like real people. While just about any NPC you meet is fantastic, your squad members are the ones that stand out the most. They all have backstories and traits that are believable and natural.
Ashley is a human soldier who joins your team early on. As you chat with her in between missions, you get to learn about her history with her family and religious faith back on Earth. But then as you explore the Citadel, the game's main hub area, she makes snide comments about all the aliens around, keying you in on her true feelings about non-humans. By contrast, your scientist team member Liara is an asari: Mass Effect's species of blue female-only aliens. Despite being reserved and shy, Liara often jumps at the chance to gush about her research. Talking to her gives you the chance to learn more about the asari and why exactly she's so devoted to her academic studies.
Getting to know everyone through dialogue and squad banter is a lot of fun, making it easy to grow attached to your favorite characters.
Pro You can customize your protagonist Commander Shepard
There are lots of ways to make Commander Shepard feel like your own character. The character creator at the start of a new game lets you change all sorts of options, from your hair, to your skin color, the shape of your nose, mouth, and ears, and so much more. Or, if you prefer, you can simply stick with the default male or female Shepard. You also get to pick which class you want to be for combat: soldier, infiltrator, vanguard, adept, or sentinel, each with their own unique abilities, like the adept's helpful "magic spells" and the infiltrator's specialty with sniper rifles. You can role-play as Shepard however you want, with plenty of options to customize your looks and your combat specialties for whichever role suits you the most.
Pro Calm and thoughtful atmosphere (Mass Effect)
There's something calming about Mass Effect's atmosphere that really gives you the space to think and reflect. Exploring places like the indoor trade port Noveria feels special because of the cool blue color scheme, the blizzard blowing outside the full pane windows, and the ambient, yet quietly emotional synth music looping in the background. Even the title screen has a thoughtful song playing over the beautiful sight of Earth from orbit. The atmosphere is wonderful in a way that's almost nostalgic, making you feel right at home each time you start up the game.
Pro Great third-person shooting combat and gun variety (Mass Effect 3)
The combat in Mass Effect 3 feels great to play. Taking out groups of enemies is fun because of all the ways you can change up your gameplay. There are lots of different loadouts to choose from and ways to customize your build with components, such as having an assault rifle that tears through armor, or adding elemental effects like ice to your shotgun to freeze enemies in place. Customizing your sniper rifle just right, for example, to decapitate an enemy from as far away as possible is very satisfying. Combat here is the best it's ever been in the trilogy, improving a lot over the clunky and unresponsive mechanics from the first game.
Pro Good romance subplots (Mass Effect)
The romance subplots in Mass Effect are great. Playing as male Shepard, you can romance either Liara or Ashley, while female Shepard can romance Liara or Kaidan, your human male squadmate. There are certain consequences for being unfaithful where your partner will confront you or the person you're cheating with in a heated showdown. Sticking with one person for the whole game rewards you with a romantic scene near the end of the story. A lot of care and attention went into these subplots, giving you the chance to see each of the characters in a new light.
Cons
Con Poor ending that undercuts all players decisions made before it
It is widely known that the ending to Mass Effect was not great. Sadly it disrespects the players investment into the game, all of their choices leading up to the conclusion. By not allowing the player to have any meaningful feedback after the last choice in the game is made it does not allow for a sense of closure and makes everything done beforehand seem futile as if it was a waste of time.
Con Cliched characters, plot, and subplots; full of tropes
A large amount of the content in the game is very cliched and overdone. Character development is fairly stunted; it often feels more like you're collecting and wooing a personal harem than fighting to save life in the galaxy. The characters around you hardly have a personality beyond "Whatever you say, Commander Shephard!" - The focus is on the player at all times, like a story accidentally told from the point of view of a narcissist.
The codex in the first game of the series developed a very unique hard sci-fi setting reminiscent of Asimov, Clarke, or Niven - something never attempted in a video game, but rather than developing on this, it was abandoned as the series progressed and more common sci-fi tropes took over. Disappointing to say the least.
Con Levels are very linear (Mass Effect 2)
Mass Effect 2's levels are more like winding corridors with the occasional wide open space here and there. You always have a clear sense of where to go next, but there isn't much room for exploration. It's also obvious when enemies are about to show up, since you'll come to a place with a bunch of chest-high walls conveniently spread around the area for you to take cover behind. It's unimaginative, making missions feel like you're only going from point A to B.
Con Vehicle controls with the Mako are absolutely terrible (Mass Effect)
Driving around on planets to get from place to place in the Mako is awful. Controls aren't as responsive as they should be and the vehicle's physics are all over the place. Just trying to make basic turns is bad enough; roving up a rocky mountain, for example, makes the Mako bounce and spin around like it's in zero gravity. These driving parts are mandatory and unskippable, so there's no way around them. It's so bad that the developers got rid of the Mako in Mass Effect 2 and 3, but you unfortunately still have to deal with it here.
Con The ending is unsatisfying and lacks closure (Mass Effect 3)
Even with the free Extended Cut DLC that expands on the ending, Mass Effect 3's conclusion still falls short of expectations. Commander Shepard and his/her squad are denied a satisfying ending no matter which path you choose. For a series that features such incredible characters, it really stings that you don't get to see everyone have a proper farewell.
Con Gameplay of first title leaves a lot to be desired
It's very evident that Bioware developers were completely new to third-person shooter mechanics with the first Mass Effect game. Level design is extremely bad, shooter mechanics and abilities are clunky to use. Most of your enjoyment is going to come from the story progression, not the actual gameplay.
Something to keep in mind though, is the fact that the first game was not designed as a shooter, but more as an RPG, which is why many of those shooting elements feel off, compared to the later games.
Many of the gameplay problems are smoothed over and fixed as the series progresses. For example, Mass Effect 2 featured a more refined cover system, with Shepard being less likely to suddenly break out during combat and subsequently killed. Guns in Mass Effect 2 and 3 also required ammo, instead of players being able to shoot indefinitely in Mass Effect 1, which caused guns to overheat if fired long enough.
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Flagged Pros + Cons
Pro Stellar voice acting
40 000 lines of dialogue in Mass Effect 3 alone. Top-tier cast includes Jennifer Hale, Mark Meer, Ali Hillis, Seth Green, and Martin Sheen.