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HipChat is an application service provider that allows users to create and participate in chat rooms and send one-on-one messages with other people in a group-centric format.
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Pros
Pro Self-Hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Pro Huge list of integrations
Including Asana, Github, Zendesk, WordPress, MongoDB, TeamCity, JIRA, Confluence, PowerShell and more that 40 others.
Know any positive aspects of this option?
Cons
Con No emoji
There's no emoji support. Instead there are some strange custom emoticons which only make sense for people steeped in internet subculture and never get updated.
Know any negative aspects of this option?