When comparing Zulip vs Discord, the Slant community recommends Discord for most people. In the question“What are the best Skype alternatives?” Discord is ranked 7th while Zulip is ranked 24th. The most important reason people chose Discord is:
Discord follows the same type of interface design popularised by Slack, which is extremely clean and attractive, and doesn't clutter the interface with unnecessary chrome and cruft.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Helps keep track of different conversations
Instead of rooms or channels Zulip is built around topics. This allows you to have multiple conversations at the same time without conversations interfering with each another. It also allows you to reference conversations without clutter.
Pro Free and open source software
Zulip is free and open source under the Apache 2.0 license.
Pro Easy asynchronous conversations
Its threaded model helps people working in different timezone's communicate effectively.
Pro Apps for every platform
Pro Hosted or on-premise
With data export tools so you can migrate.
Pro Intuitive interface
I struggled with Slack, never finding the settings I like to adjust. With Zulip never had such issues.
Pro User friendly
Discord follows the same type of interface design popularised by Slack, which is extremely clean and attractive, and doesn't clutter the interface with unnecessary chrome and cruft.
Pro Free for unlimited users
Unlimited amount of users.
Pro Can be used in browser
Users can invite others to join a Discord channel via a web link, which means no installation is required to use the software - which is one of the big typical barriers to entry for social software.
Pro Good 1-click invite system
Discord allows inviting people to a specific channel with a link. Links can be set to expire. Low effort/passive invite mechanics.
Pro Easy setup
You can quickly send invites to people and they can join in using the web client without having to create an account or install the app.
Pro Has low-latency VoIP support
Pro Supports video and text communication
Behaves and looks like Slack for regular text channels, but with the ability to create voice channels as well
Pro Numerous controls for setting member roles.
Deny access, Deny write message, Allow read messages etc.
Pro Ability to create bots
Discord provides an API for creating custom bots.
Pro Open source bots and management tools
Discord has a wide variety of bots for things from airhorn noises to automated server management, to leveling systems for chat. The bot API is open and there are dedicated sites for finding bots.
Pro Game integration
Discord shows which game each user is currently playing, which among other things helps users to form PUGs with minimal hassle.
Pro Dark theme out of the box
Pro Familiar for Slack users
For those that are used to the way Slack (a similar chat client) works, Discord will be familiar in its use, which lowers the learning curve quite a bit for those that have switched or tried Slack before.
Pro Low effort invite mechanics
Pro Android app has push notifications
Pro Syntax highlighting and Markdown support
The support is limited but still exists. It's a killer feature for dev teams.
Pro DDoS mitigation
Discord prevents users from being DDoSed out of games.
Pro Targeting of roles
Targeting roles allows for quickly requesting someone from a group e.g. artist, moderator, etc.
Pro Ability to thread channels
Ability to create channel categories for channels to sit inside of.
Pro Friendly payment policy
Free account have no tangible restrictions.
Premium account is just a way to say "thank you" to developers. And it work for all servers of discord (not as in slack). And it can be purchased by one who wants. In contrast to Slask, where all active members of the server should be "premium".
Pro Language localization
Have localization for many language, including Russian.
Pro Does not allow NSFW related things to be posted unless in a NSFW channel
Cons
Con No End-to-End Encryption
Not even for private one-to-one messages, let along group chats.
Con Takes some getting used to
As most chat software uses the concept of channels or rooms, getting in the habit of splitting each topic off in a separate category can require some getting used to and discipline.
Con Proprietary software
Discord is closed-source, meaning their code isn't available for inspection or reproduction
Con Based on Electron = eats a lot of ram
Con Some functions cut out and available only with "Nitro" subscription
Con Developer's previous company was sued for privacy violations, among other things
See:
http://classactionlawsuitsinthenews.com/class-action-lawsuit-complaints/openfeint-green-international-privacy-class-action-lawsuit-complaint/
https://www.ftc.gov/enforcement/cases-proceedings/closing-letters/openfeint-inc
Discord's privacy policy also states that while they might not sell your data, a company they get sold to will quite possibly attain said data and thus may be in "more" shady hands.
Con No self-hosting avaliable
Discord is wholly hosted by Discord (the company), you cannot run private instances, and all servers are hosted on their infrastructure. For most people, this won't really impact their usage.
Con Not a generic "team chat" tool
All the UI and the features are aimed specifically at communicating with your gaming team/clan.