When comparing Mattermost vs Riot, the Slant community recommends Riot for most people. In the question“What is the best team chat software?” Riot is ranked 3rd while Mattermost is ranked 7th.
Ranked in these QuestionsQuestion Ranking
Pro Can be self-hosted
You don't need to rely on someone else's servers, you can host Mattermost on your own server.
Pro Free - OpenSource
You can download and use it as free for self-hosted server.
Pro Mobile apps for android and iOS
Pro One-line Docker install
With Docker set up, you can install Mattermost with the following command:
docker run --name mattermost-dev -d --publish 8065:80 mattermost/platform
For other cases, installation instructions can be found here.
Pro Similar to Slack
Almost all features of Slack are available in Mattermost.
Pro Mark-Down support
Yes, it supports markdown.
Pro Browser notifications
Pro Desktop app for MacOS, Linux and Windows
Pro You can change theme
Pro Uses Matrix, the open communications protocol
Pro Supports text, voice, video
Integrates with Jitsi for multi-party video chats
Pro Web and mobile (iOS, Android) versions available
Pro Bridges to other networks
You're not confined within Riot's or even Matrix garden, and you don't have to make users of other networks switch to Matrix.
Pro Widgets support
Want to watch that flick at YouTube and discuss it at the same time? Have Grafana graphs stacked above your DevOps team chat? Collaboratively edit Google Docs and chat over without switching applications? This is possible with Riot.
Pro Very good and simple interface
Riot has a very simple interface, adding the ability for more unexperienced PC-Users to use it.
This doesn't work for every type of company. Mainly great for those concerned with privacy, security, compliance and control of your data/information.
Con No easy End-to-End Encryption setup
Con Features not available out of the box
Difficult to setup the many features it offers. The easy docker installation is for the application only, not it's feature sets. Requires a license for full-set of features.
Con Poorly made iOS app
Built natively using React it suffers from unresponsiveness, input lag, and sometimes broken services. Coupled with a bad user experience.
Con Poorly made Android app
The Android application is just a badly wrapped web-view which does not perform well and has no form of offline caching whatsoever.
Con Still in active yet early development
There is clearly a User Experience issue esp. in web version which the developers are aware of and are working hard to improve. They've got the concept concrete, so UX won't be an issue in no time. Most often used parts are functional, but some are yet not.
The success of riot depends on how fast the development is, or it'll get outdated too quickly as developers of Signal and Telegram have predicted.