When comparing Zoho CRM vs Salesmate, the Slant community recommends Zoho CRM for most people. In the question“What is the best CRM for small business?” Zoho CRM is ranked 3rd while Salesmate is ranked 5th. The most important reason people chose Zoho CRM is:
Zoho CRM [integrates](https://www.zoho.com/crm/integration/) with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
Ranked in these QuestionsQuestion Ranking
Pro Integrates with multiple services
Zoho CRM integrates with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
$20 per user a month.
Pro Sophisticated reporting capabilities
Pro Can be accessed on any device
Zoho CRM is a cloud-based service, meaning it can be accessed from any device that has a browser and an internet connection.
Pro Allows setting up automatization rules of a few business processes
Some business processes such as sending out emails can be automated based on set criteria.
Pro Ability to build forms that convert to leads
Zoho allows creating web forms that can automatically be turned into leads.
Pro Allows setting up workflow automatization rules
Actions such as emailing, assigning tasks and updating fields can be set to automatically execute when set conditions are met.
Pro Cost effective
Pro 24/7 Technical support – Via email, live chat & call
Pro Highly customized
Suited for all types of sales teams, processes and requirements.
Pro Easy to use and affordable
Salesmate is quite simple CRM that can be used as per the requirements. As it is specially made for small businesses and startups, it is highly recommended.
Con Some components can be buggy
Con Poor customer support when it comes to complex problems
It can be difficult to explain complex problems to the support staff because of lacking english skills. And the support staff can be condescending.
Con Not for large businesses
Not recommended if you are a large enterprise.