When comparing Zoho CRM vs Salesmate CRM, the Slant community recommends Zoho CRM for most people. In the question“What is the best CRM for a non-profit?” Zoho CRM is ranked 1st while Salesmate CRM is ranked 2nd. The most important reason people chose Zoho CRM is:
Zoho CRM [integrates](https://www.zoho.com/crm/integration/) with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
Ranked in these QuestionsQuestion Ranking
Pro Integrates with multiple services
Zoho CRM integrates with MailChimp, SimplyCast, Wufoo, their own suite of apps and many other services.
$20 per user a month.
Pro Sophisticated reporting capabilities
Pro Can be accessed on any device
Zoho CRM is a cloud-based service, meaning it can be accessed from any device that has a browser and an internet connection.
Pro Allows setting up automatization rules of a few business processes
Some business processes such as sending out emails can be automated based on set criteria.
Pro Ability to build forms that convert to leads
Zoho allows creating web forms that can automatically be turned into leads.
Pro Allows setting up workflow automatization rules
Actions such as emailing, assigning tasks and updating fields can be set to automatically execute when set conditions are met.
Pro Email tracking and templates
You can track the emails on the go and create templates from your best-performing emails.
Pro All communication in one place
Pro Contact management
All the contacts in one place is one of the top-most advantages.
Pro Customized pipeline view
Pipeline can be customized according to the requirements. Simple drag and drop feature makes it simple.
Con Some components can be buggy
Con Poor customer support when it comes to complex problems
It can be difficult to explain complex problems to the support staff because of lacking english skills. And the support staff can be condescending.