When comparing Waffle.io vs Axosoft, the Slant community recommends Axosoft for most people. In the question“What is the best task management software for small teams?” Axosoft is ranked 33rd while Waffle.io is ranked 41st. The most important reason people chose Axosoft is:
Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.
Specs
Ranked in these QuestionsQuestion Ranking
Pros

Pro Free for public repos
Any public GitHub repositories can use the software for free.

Pro Links GitHub issues with a Kanban board
Existing GitHub issues can be used to create tasks and managed in a more convenient Kanban style.

Pro Real-time
Each update is visible as soon as it is made.
Pro Helpdesk functionality
Turn emails into support incident tickets. A brandable self-service portal can be created for customers to create and edit tickets without using paid Axosoft accounts.
Pro Extremely fine-grained control over the lifecycle of each task
Tasks are divided into categories and each category can have one or more workflows which are followed by tasks belonging to that category until their completion.
In other words, workflows are used to set each step tasks need to take in order to be completed. Axosoft lets users have extremely fine-grained control over workflows and by extension, the whole lifecycle of each task. Each step in a workflow can be named and you can choose which fields are updated when a step is complete. This way you can automatically tweak tasks as they progress (you can set tasks to belong to different users once a step is complete, you can even change workflows for a task if a certain step is taken).
Pro Items can be exported as PDF
Each item has a PDF
button (among others) which lets you export all the information related to that particular item in PDF format.
Pro Allows you to view only the most useful information at a given time
Axosoft lets users pretty much create custom dashboards any time they want to view only a specific part of the project data and information.
You can choose which tabs to keep open and even how tasks are shown and what kind of data is shown for each task. This way you can see for example how much time is left in a sprint, or how much capacity the team has left to finish the project.
Cons
Con Managing large project may be difficult
Waffle works best with medium to small projects and very high-level general overviews and less with projects that require very granular management due to the fact that it becomes considerably more difficult to keep track of various cards and priorities as they are pushed off screen very quickly.
Con Can get rather expensive quickly
Axosoft can get pretty expensive pretty quickly for large teams and/or large projects. The cheapest tier allows for a maximum of five users and costs $20/month. However, for larger teams and larger projects it can easily go into the thousands of USD per month.
