When comparing Madkudu vs FirstOfficer , the Slant community recommends Madkudu for most people. In the question“What are the best analytics tools for a SaaS web applications?” Madkudu is ranked 7th while FirstOfficer is ranked 20th. The most important reason people chose Madkudu is:
Madkudu analyzes user-data and let's you know if a user is struggling and plans to leave or if a user is ready to convert needs a push in the right direction.
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Pros
Pro Attempts to predict user behaviour
Madkudu analyzes user-data and let's you know if a user is struggling and plans to leave or if a user is ready to convert needs a push in the right direction.
Pro One-click integration with Stripe
No coding necessary, fetches all the data from the charging gateway.
Pro More accurate than event-based analytics
Events sometimes go missing. FirstOfficer checks data consistency against Stripe API and uses similar double-entry system than your bookkeeping to make sure that all the payments are processed.
Pro Created by a finances professional
The founder has a BBA in accounting and practical experience from accounting, ensuring that the metrics are calculated right and that they are compatible to use with the numbers from bookkeeping.
Cons
Con Limited to trial conversion
The app is designed specifically for the purpose of increasing trial conversions. Using it as a general purpose analytics tool is not possible.
Con Tracks only sales-related information
The analytics tool won't track what users do on your site.