When comparing OpenTable vs Zomato/Urbanspoon, the Slant community recommends OpenTable for most people. In the question“What are the best Android apps for finding a place to eat?” OpenTable is ranked 4th while Zomato/Urbanspoon is ranked 5th. The most important reason people chose OpenTable is:
In order to write a review, you must have had gone the restaurant, and your review is marked with the exact date you went.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Reservation system authenticates every reviewer
In order to write a review, you must have had gone the restaurant, and your review is marked with the exact date you went.
Pro Separates rating into food, service, and ambience
Allowing users to easily distinguish between fancy, but not so tasty restaurants, and vice versa.
Pro Easy to find affiliated restaurants
Pro Collections of customer photos
Thanks to integration with Foodspotting, there are a lot more photos than before.
Pro Clean UI
Zomato has an easily understandable UI.
Cons
Con Ratings tend to run high
The same restaurants will typically get between .51 points higher on open table, the audience usually gives between 45 stars as long as there weren't major flaws. This is partially do to the fact that service/ambiance plays a larger role in the ratings than other platforms. Since most restaurants that take reservations value service/ambiance, the ratings are skewed upwards.
Con Photos are not in chronological order
They appear to be random.
Con Low price cutoff
$50 and over is the highest price rank, which doesn't help much when comparing prices at sit-down restaurants.
Con Limited to sit-down restaurants that take reservations
Leaving at most casual places, cafes, bakeries, etc.
Con Poor search algorithm
If you search sushi in New York City, the #3 result is Five Napkin Burger, which, while it serves sushi in addition to its famous burgers, is no where close to being the #3 sushi restaurant in NYC.
Con Smaller user base
Serving much the same functionality as Yelp of crowd-sourcing restaurant reviews, the much smaller user base is a serious weakness.