When comparing Zomato/Urbanspoon vs Zagat, the Slant community recommends Zomato/Urbanspoon for most people. In the question“What are the best Android apps for finding a place to eat?” Zomato/Urbanspoon is ranked 5th while Zagat is ranked 9th. The most important reason people chose Zomato/Urbanspoon is:
Zomato has an easily understandable UI.
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Pros
Pro Clean UI
Zomato has an easily understandable UI.
Pro Separates scores into food, decor, and service
Pro Gives the exact price
Instead of a some symbolic price range, the price for a typical meal is provided.
Cons
Con Poor search algorithm
If you search sushi in New York City, the #3 result is Five Napkin Burger, which, while it serves sushi in addition to its famous burgers, is no where close to being the #3 sushi restaurant in NYC.
Con Smaller user base
Serving much the same functionality as Yelp of crowd-sourcing restaurant reviews, the much smaller user base is a serious weakness.
Con Smaller restaurant selection
Zagat mostly reviews sit-down, mainstream restaurants.
Con Not up to date
Post-Google acquisition, Zagat has been integrated into Google, but it's unclear where it's headed.
Con Opaque rating system
Ratings are assigned by some number of critics/reviewers, but who and how many reviews taken into consideration aren't revealed.
Con Confusing 30-point scale
With so many points to give, restaurants that fall below 24 all become questionable. Either that, or users are forced to convert it to a 5 point scale in their head, 24 = 4 stars, 18 = 3 stars, etc.