When comparing SparkPost vs Pepipost, the Slant community recommends SparkPost for most people. In the question“What are the best transactional email services?” SparkPost is ranked 8th while Pepipost is ranked 9th. The most important reason people chose SparkPost is:
SparkPost supports both SMTP and REST APIs and has client libraries supportings many languages including nodejs, python, php, ruby, go, elixir, and java.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Built for developers
SparkPost supports both SMTP and REST APIs and has client libraries supportings many languages including nodejs, python, php, ruby, go, elixir, and java.
Pro Best Inboxing of any provider by almost 10 points, supported by third party data
SparkPost delivers more messages to the inbox than any other provider, not just to the recipient, to the actual inbox. So while almost every company will claim high 90's on deliverability, Sparkpost is the only one that's been able to demonstrate high 90's on inbox placement as well. This has real revenue impact.
Pro Responsive and helpful support
The support team at SparkPost is extremely responsive to questions and goes above and beyond to solve any challenges and help customers get the most out of their messaging.
Pro Pay only for emails that are not opened
While other services make you pay for each email sent, Pepipost's philosophy is that email conversations should be free regardless, this way the pricing model is built around paying for emails that are not open. So it's up to you to make quality emails and make as much users as possible to open them in order to pay less.
Pro Simple APIs to send emails
Simple HTTP APIs, which are easy to understand and integrate. Complete documentation with sample code snippets for different programming languages. Refer the documentation for more details.
Pro Deliverability and strategic consulting
Inline with the philosophy, Pepipost offers deliverability and strategic consulting to clients to help them make most of their marketing investment.
Pro Awesome support
They are available 24x7, and are very happy to help you.
Cons
Con Bad customer service
Con Bad support
They don't give attention to small businesses.
Con Slow to approve an account
It seems an option for Mandrill, but "Pepipost" is slow with support as you may have to wait a while for an account to be approved.
Con Unpredictable price
Because of Pepipost's billing plans, it's very hard to predict costs. You never know how many users will open your emails any given time and if a lot of them end up not opening them (which most of the time is true) the price can get really high.