When comparing Bomgar vs Remote Desktop Connection, the Slant community recommends Remote Desktop Connection for most people. In the question“What are the best alternatives to TeamViewer?” Remote Desktop Connection is ranked 8th while Bomgar is ranked 9th. The most important reason people chose Remote Desktop Connection is:
If you're on Windows XP or later, Remote Desktop Connection is already installed on your machine.
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Pros
Pro Transfer sessions to others
You have a list of users in your network and can transfer a session over to one of those users (or request they join you).
Pro Part of Windows
If you're on Windows XP or later, Remote Desktop Connection is already installed on your machine.
Pro Cross-platform
Works on Windows, OS X, iOS and Android.
Cons
Con Pop up when inactive can disrupt work
After a period of inactivity, Bomgar will alert you that you've been inactive which can disrupt your workflow/be distracting.
Con Not available in the Home edition (only as clients)
Con It's not for screen sharing, but for remote management
Microsoft Remote Desktop is developed for mostly enterprise users for remote control, not to share the screen with a friend. It lacks firewall support, and is much more complicated to setup properly than some other apps, designed for fast and easy sharing.