When comparing Seapine TestTrack ALM vs FogBugz, the Slant community recommends FogBugz for most people. In the question“What are the best bug/issue tracking tools for small development teams?” FogBugz is ranked 6th while Seapine TestTrack ALM is ranked 27th. The most important reason people chose FogBugz is:
Customers can send emails for further processing.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Excellent dashboarding, burn-up/burn-down charts and a very flexible reporting tool
TestTrack ALM also supports a wide variety of filtering to help create that "ideal" report or dashboard.
Pro Fully supports export to Word of any artifact or an entire Requirements Document
Pro Supports full SCM integration
Pro Supports full Traceability
Pro Manage all product development phases and artifacts: Epic/Requirements Documents, Requirements/User Stories, Development Tasks, Test Cases, Test Runs and Issue Management.
Pro Very flexible ALM for all phases of product development
You can configure for Waterfall, Agile/Scrum, TDD, hybrid and more.
Pro Helpdesk features
Customers can send emails for further processing.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Cons
Con Steep learning curve
TestTrack ALM can be configured to just about any methodology out there. But that flexibility comes with a hefty learning curve for administration. Once learned, it's like riding a bike.
Con Self-hosting is pricey
The minimum is 50 users at $15 per user per month.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.
