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Add to SafariWhen comparing Aiveo vs FogBugz, the Slant community recommends FogBugz for most people. In the question“What are the best bug/issue tracking tools for small development teams?” FogBugz is ranked 6th while Aiveo is ranked 18th. The most important reason people chose FogBugz is:
Customers can send emails for further processing.
Specs
Question Ranking
Pros
Pro Task/Agile board
Includes a task board to visualize your projects status.
Pro Simple, clean, modern interface
Pro Includes a free tier
Free for up to 5 users.
Pro Paid plans are relatively cheap
Paid plans start at just $10/month.
Pro Helpdesk features
Customers can send emails for further processing.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Cons
Con Relatively new and not as feature rich as some competitors
Some of the bigger missing features are integrations with other systems. More reports, custom dashboards and importing and exporting of work items. For those that do not use these features it may not be a large issue, but for those that do, it could really limit the usefulness of this tool.
Con Self-hosting is pricey
The minimum is 50 users at $15 per user per month.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.
