When comparing Base CRM vs HubSpot, the Slant community recommends HubSpot for most people. In the question“What is the best CRM for small business?” HubSpot is ranked 6th while Base CRM is ranked 8th. The most important reason people chose HubSpot is:
Hubspot has a simple and straightforward platform. Hubspot's design is made to be intuitive for people with no coding ability.
Ranked in these QuestionsQuestion Ranking
Pros
Pro The overall application flow and usability is amazing
Pro iPhone / iPad app is incredible
Pro Clean and modern UI
Pro Easy-to-use platform
Hubspot has a simple and straightforward platform. Hubspot's design is made to be intuitive for people with no coding ability.
Pro Demo version available
You can try its demo version to assess your needs and budget as well as the tools functionality.
Cons
Con iPhone / iPad app lacks push notifications
Con No social integration
Ability to see someone’s twitter feed would be great.
Con When working in the Lead or Contact views, there is no way to quickly see or sort by last action date, or to quickly add a task
Con Lead view could be better laid out and offer other layout options
Can not change main display of lead view. Plenty of wasted space. Displaying data in table data would be much easier to read.
Con Annual lock-in contract
By default, the contracts are annual, but it would be preferable to have it monthly considering that they have pricey packages. We are talking about $200 per month (basic) that becomes a $2400 LOCK-IN annual contract. Having contracts by month allows you to terminate the contract earlier with lesser loss than having to pay an entire year's cost.
Con Paid technical support
It can be quite frustrating say you are already facing technical issues, and still, you need to pay their technical support to have this addressed.