When comparing FogBugz vs MaxiBug, the Slant community recommends FogBugz for most people. In the question“What are the best bug/issue tracking tools for small development teams?” FogBugz is ranked 6th while MaxiBug is ranked 11th. The most important reason people chose FogBugz is:
Customers can send emails for further processing.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Helpdesk features
Customers can send emails for further processing.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Pro Free
Pro Drag & Drop
Images can be dragged and dropped on the Issue form.
Pro Git support
From version 1.1.0 in the Issue form the "Git history" tab can be selected, and by pressing the sync button the Git history for an issue can be retrieved.
Pro Single exe
All that is needed is a single exe (file size less than 3 MB) and a PostgreSQL server, the database will be created automatically.
Cons
Con Self-hosting is pricey
The minimum is 50 users at $15 per user per month.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.
Con PostgreSQL knowledge needed
There should be at least one person in the team that can administer a PostgreSQL server with user roles and rights.
Con Virus warning
Might give a false virus warning on some Windows versions when using the Edge browser, try with Chrome instead.
If someone would like to sponsor a paid authenticode certificate this might be solved, please leave a comment!