When comparing WhatsApp vs Google Hangouts, the Slant community recommends Google Hangouts for most people. In the question“What are the best Skype alternatives?” Google Hangouts is ranked 9th while WhatsApp is ranked 36th. The most important reason people chose Google Hangouts is:
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to his Desktop.
Specs
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Pros
Pro Straightforward interface
The interface is very simple, fast and easy to use. You can start using it as soon as the app has been downloaded - it does not require setting anything up or registering. You can communicate with anyone in your contacts list that also uses WhatsApp. Includes useful features like seeing when a contact is currently available or typing.
Pro Widely used
WhatsApp reported 1.5 billion users in 2018. Your friends are most likely already using WhatsApp, so it's easy to get setup.
Pro Effortlessly builds your contacts by using your phone number as identification
WhatsApp will automatically find all of your contacts currently using Whatsapp and add them to your contacts. This makes it really easy to setup and given that it's the most popular messaging app it's likely that a lot of your contacts are already using it.
Pro Message mirroring on web app
WhatsApp can be used from the desktop via Chrome, Firefox and Opera browsers. Accessing it requires using the Android app to scan the QR code that's presented on web.whatsapp.com.
Pro Signal protocol
Whatsapp uses the state-of-the-art Signal protocol that ensure strong end-to-end encryption.
Pro One-on-one texts can be encrypted
WhatsApp has implemented end to end encryption for messages sent on it's service. Even WhatsApp has no way to read a users messages.
Pro Mobile support
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to his Desktop.
Pro Screen sharing
Any user can share his screen (or only a specific desktop or window) while still continuing an audio conversation.
Pro Free group video support
Hangouts works with up to 10 participants using video out of the box or up to 15 if you are a business, government or school. It determines who is the primary speaker at any given time, and the camera view automatically switches to that user.
Pro Useful for businesses
Hangouts can scale to become a videoconferencing solution for an entire company, since the software can run on nearly all platforms. In fact, Google itself uses Hangouts as its meeting room video conference software.
Pro Easy to start using
Hangouts is integrated with Gmail & Google+, does not require you to download desktop software, and all chats can take place directly in your browser, significantly reducing the barrier to entry for a new user.
Pro Completely free
Google offers all features of Hangouts completely free. There are business, education and government solutions that increase the participant count to for video calls to 15 and offers support.
Pro Cross platform
Hangouts work on Android, iOS, Chrome OS, web and as a Chrome extension.
Pro Live broadcasting and instant recording
With Google+ “Hangouts on Air”, you can broadcast any hangout to an unlimited audience via your Goolge+ Profile or simply a generic YouTube link. Moreover, any Hangout on Air (public or private) is automatically saved as YouTube video that you can keep for private reference or use in any way that you would normally share a YouTube video. This allows you to record conversations without additional obtrusive software.
Pro Google Voice integration
Allows for a fixed phone number, receiving and making calls. Calling US or Canada is free.
Pro Integrates with Google Maps for sharing locations
When chatting with people while trying to plan a meet up, the share map button can be extremely useful.
Pro Android app does both sms and hangouts messaging
Cons
Con Shares meta data with Facebook
WhatsApp shares your messaging meta data with Facebook if you do not opt-out in the settings. If you use the same phone number for WhatsApp and Facebook, the profiles can easily be linked.
See https://www.whatsapp.com/faq/en/general/26000016
Con Tied to carrier phone number
WhatsApp cannot be used by people without a smart phone with an active cell plan. If your phone is lost or damaged, or if your phone number changes, you cannot get messages sent by friends without them updating your phone number. You cannot send message to them until you are able to get SMS messages at your phone number.
Con Proprietary
Not open source.
Con Hard to migrate history cross platform
Migrating your chat history from Android to iOS or the other way around is not so simple. In some cases it requires a 3rd party app and in some the only way is to migrate specific chats one by one.
Con Web interface uses message mirroring
To use your computer to send messages your phone must be on with a consistent data connection.
Con Single device
You cannot use the same WhatsApp account on multiple devices (e.g. a tablet, a PC and a cellphone). The account is tied to the device with the specific cellphone number. Chat history is deleted when you sign in to a new account, unless you have created a backup.
Con No cloud sync
Messages are not stored on WhatsApp server for privacy and security reasons.
Con Limitation on shareable file sizes
WhatsApp now allows users to share files of any type, but there is still a 16 MB size limit.
Con Poor video call quality
Only goes up to 720p30 + low bitrate.
Con Owned by Google
Con Lacking clients for older versions
Con High hardware usage
Con Not recommended for long sessions
Con Won't work on Windows 8-style UI
As Hangouts uses a browser plugin on the desktop and it doesn't work with Windows 8-style UI, it has to be used in desktop mode.