When comparing WhatsApp vs Slack, the Slant community recommends WhatsApp for most people. In the question“What are the best messaging apps for Android?” WhatsApp is ranked 15th while Slack is ranked 30th. The most important reason people chose WhatsApp is:
The interface is very simple, fast and easy to use. You can start using it as soon as the app has been downloaded - it does not require setting anything up or registering. You can communicate with anyone in your contacts list that also uses WhatsApp. Includes useful features like seeing when a contact is currently available or typing.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Straightforward interface
The interface is very simple, fast and easy to use. You can start using it as soon as the app has been downloaded - it does not require setting anything up or registering. You can communicate with anyone in your contacts list that also uses WhatsApp. Includes useful features like seeing when a contact is currently available or typing.
Pro Widely used
WhatsApp reported 1.5 billion users in 2018. Your friends are most likely already using WhatsApp, so it's easy to get setup.
Pro Effortlessly builds your contacts by using your phone number as identification
WhatsApp will automatically find all of your contacts currently using Whatsapp and add them to your contacts. This makes it really easy to setup and given that it's the most popular messaging app it's likely that a lot of your contacts are already using it.
Pro Message mirroring on web app
WhatsApp can be used from the desktop via Chrome, Firefox and Opera browsers. Accessing it requires using the Android app to scan the QR code that's presented on web.whatsapp.com.
Pro Signal protocol
Whatsapp uses the state-of-the-art Signal protocol that ensure strong end-to-end encryption.
Pro One-on-one texts can be encrypted
WhatsApp has implemented end to end encryption for messages sent on it's service. Even WhatsApp has no way to read a users messages.
Pro Drag & drop files in channels
You can upload a file to any channel over HTTPS simply by dragging and dropping.
Pro Fantastic search functionality
You can deep search messages, files and snippets. Given Slacks integration into many external services, Slack is good enough to act as the central search interface for your entire team.
Pro @mentions
You can ping people to get their attention even if they are not online by @mentioning them. Slack supports desktop notifications.
Pro Very polished user experience
The entire Slack interface is polished and intuitive to use. There are very few bugs or inconsistencies in the UI and it's very fast to use. There is nothing in particular that is new with Slacks implementation of team chat, but the execution of the groups (called channels), search, external service integration and notifications is close to perfect.
Pro Apps for iOS, Android, Windows Phone, Mac OS, Linux, and Windows
Slack has apps for iOS, Android, Windows Phone, Mac OS, Linux, and Windows to give you the full functionality of Slack with some extra features not found on the website on most major platforms.
Pro Supports multiple teams
You can be signed into multiple teams simultaneously and quickly switch between them.
Pro Freemium plan
Free forever, only restriction on searchable message archives, up to 10k of your team’s most recent messages and 10 apps or service integration. Great for trying out first.
Pro Robust integration with a huge number of tools
Slack integrates with tools like Trello, GitHub, Dropbox, Mailchimp, and dozens of others, so you can have a centralized event feed of your project right alongside your chat. This is tremendously useful for keeping context with your discussions.
Pro Emoji reactions to limit excessive posts and notifications
Pro Multiple channels for different groups
Pro Syntax coloring
Pasted code can be colored based on syntax.
Pro Edit messages easily
It allows you to change what you sent by hovering to the message and selecting "Edit message" under the ellipsis (...).
Pro GIFS
easily embed gifs with /giphy
slash command.
Pro IRC connectivity over SSL
Pro Flexible, granular notification settings
Notifications are handled separately for mobile and the web app. You can receive notifications for all messages, just direct messages, or based on filters, and you can have different settings for different channels: you don't have to get notified every time someone pushed to GitHub or every time someone posts to off-topic chat, unless you want to.
Pro Inline link previews (photos, mockups, etc.)
When a link is added, some content in the link is shown such as image - like how Facebook does it when you share a link.
Pro Slackbot extensible chat robot
The "Slackbot" can is an extensible robot that can be set you remind you about tasks, auto respond to certain phrases and a variety of other functionality.
Pro Dev team is invested, responsive, and friendly
Having submitted both feedback and support requests for bot development, I can personally attest that the team takes feedback seriously, and responds quickly to communication. This is vital for any closed-source or hosted project.
Pro Shows local time of each participant
You can click on the profile of a user to see their local time. An especially useful feature when members of your team are working in different timezones.
Pro Self chatting
Creative implementation which is very good for personal journaling or drafting/collecting ideas. Previously, to do this, users needed to create a private channel with themselves. Note that some other team-chat apps may disallow creating group/channel with no 2nd person(s).
Pro Can Create Diagrams with Creately
You can just create flowcharts, org chart, mind maps, UML charts, infographics and many more by typing /creately new <document name>
Pro It can surprise you
There's a checkbox in preferences under advanced options that may surprise you.
Cons
Con Shares meta data with Facebook
WhatsApp shares your messaging meta data with Facebook if you do not opt-out in the settings. If you use the same phone number for WhatsApp and Facebook, the profiles can easily be linked.
See https://www.whatsapp.com/faq/en/general/26000016
Con Tied to carrier phone number
WhatsApp cannot be used by people without a smart phone with an active cell plan. If your phone is lost or damaged, or if your phone number changes, you cannot get messages sent by friends without them updating your phone number. You cannot send message to them until you are able to get SMS messages at your phone number.
Con Proprietary
Not open source.
Con Hard to migrate history cross platform
Migrating your chat history from Android to iOS or the other way around is not so simple. In some cases it requires a 3rd party app and in some the only way is to migrate specific chats one by one.
Con Web interface uses message mirroring
To use your computer to send messages your phone must be on with a consistent data connection.
Con Single device
You cannot use the same WhatsApp account on multiple devices (e.g. a tablet, a PC and a cellphone). The account is tied to the device with the specific cellphone number. Chat history is deleted when you sign in to a new account, unless you have created a backup.
Con No cloud sync
Messages are not stored on WhatsApp server for privacy and security reasons.
Con Limitation on shareable file sizes
WhatsApp now allows users to share files of any type, but there is still a 16 MB size limit.
Con "Native" desktop apps are web apps
While it's great that Slack provides installable apps for Windows, macOS, and Linux, they're just the Slack web app wrapped in Electron shell. This means they don't offer the same level of native UX that a truly native toolkit app would.
Con Expensive when you need to upgrade
At $6.67 per user / month (or $8 if billed monthly) , Slack is significantly more expensive than the competition if you need features such as unlimited integrations (more than 10) or unlimited message storage (more than 10,000). However, the free version of Slack includes unlimited users.
However if you need only unlimited messages you can use storage services like https://slarck.com to upload then browse and search your entire message history, while staying in Slack's free plan. So with a combo of Slack+Slarck this con is not that major.
Con No self-hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Con Hidden max limit of free users per channel
Slack says that their free accounts support an unlimited number of users, which is true. However they don't mention that there is an undisclosed maximum number of users per channel (8462). For a large open source community, this is something to keep in mind.
Con Proprietary (non-free/libre)
Con Linux client is very RAM intensive
Con Slow and lags sometimes
Con No E2E encryption
Data is sent of SSL only, not E2E encrypted.
Con API doesn't allow custom widgets in chat
Con API is overall very poor
Can't do much with integrations.
Con Awful performance and constant glitches, since it is Chromium-based
You will experience a lot of hangs and glitches and it eats immense (for as basic as UI is) amount of RAM.