When comparing Viber vs Skype, the Slant community recommends Viber for most people. In the question“What is the best team chat software?” Viber is ranked 38th while Skype is ranked 64th. The most important reason people chose Viber is:
Viber has native apps for both Windows and Mac that allow you to send and receive messages from your desktop. You can also use the desktop to make and receive calls. Synchronizes between all devices you are using Viber on. Allows transferring calls between devices.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Desktop apps allow texting, calling and enables transferring calls between devices
Viber has native apps for both Windows and Mac that allow you to send and receive messages from your desktop. You can also use the desktop to make and receive calls. Synchronizes between all devices you are using Viber on. Allows transferring calls between devices.
Pro Supports voice calls
Viber has really well implemented voice tech. It has comparable quality to Skype and you can even tranfer calls from your phone to your desktop seamlessly.
Pro Completely free
Viber uses data connection and the app is free.
Pro Clean interface
The interface is simple, functional and intuitive.
Pro See who of your contacts is using Viber quickly
Viber is tied to your phone number so it can quickly see who else in your contacts list is using the application.
Pro Android Wear support
Viber includes Android Wear support on Android 4.3 or higher and Viber 5.3 or higher.
Pro Same protocol as used in Signal
Viber's protocol uses the same concepts of the "double ratchet" protocol used in Open Whisper Systems Signal application.
Pro Public chats
It's possible to be a fly on the wall on other group or one-to-one chats that have been opened up to the public. These public chats are often promotional chats with celebrities.
Pro Supports video calling over WiFi and data.
Can call friends using voice or video options.
Pro Combines cellular and data messaging
This has an advantage in that if you text someone who uses Viber it will be free, if not it will just revert to SMS. This means you can replace your standard messaging app with Viber as well.
Pro Keys only on device
Starting with Viber 6.0 the encryption keys are stored only on the clients themselves, not even Viber itself has access to them.
Pro No need to create an account or add contacts
One of the best things about Viber is how it handles setup and sending messages. Viber uses your existing number as your ID, so you don't need to create a separate Viber account.
Pro Supports 200 person group chat
Viber allows creating groups of up to 200 people on the Android version of Viber. It also has a cool "smart notifications" feature to prevent being overwhelmed with notifications if a lot of people are active in a chat group.
Pro Insight and well documented encryption
Viber has made a documentation available, explaining in great details their encryption system and giving good insight on how it works.
Pro Easily connect with others due to how popular the service is
There's a good chance that whoever you're trying to reach has Skype already set up and familiar with it, avoiding the hassle of installing and getting to know new software.
Pro Screen sharing
You can show your whole desktop, a select part of the screen or a specific window over Skype.
Pro Cross-platform
There's software for Windows, Mac & Linux and apps are available on iPhone, Android, and Windows Phone.
Pro Group video for free
You can hold video calls with up to 10 people.
Pro Available on Linux
A stripped down, minimalist version of Skype is available for Linux.
Pro File sharing
Skype allows you to send any files (MP3s, images, text, etc.) by simply dragging and dropping then in the chat window making it simple to share things with colleagues.
Pro Cheap fixed phone number
Starting at $5/mo you can get a Skype number.
Pro Send SMS and make regular calls
With Skype Credit bought or a subscription, you can send SMS and make direct calls.
Pro Group chat with archive / records
Pro Powerful 1:1 chat and also group chat
Cons
Con The company evades U. S. tax
The company uses the common practice of tax haven addresses in order to avoid paying US taxes despite being registered in Delaware.
Con Proprietary Software
Not Open Source.
Con No web client
You cannot login from the web to send and receive messages.
Con Constantly on
Need apps like Greenify to stop it from being constantly on and active, even if you don't use it.
Con Constant reminders of messages
If you don't check your messages (say your in a group chat and simply don't check all of them), it will flood your notifications.
Con Doesn't sync well
Sync awfully between Phone and PC clients.
Con Plagued by bugs on all platforms
Crashes and other bugs are prevalent on Android, Windows and other platforms.
Con Subpar video quality with more than 5 users
Skype has significant problems with multiple users and video quality. Skype recommends that a max of 5 users group chat as video quality is severely affected. Even webcams tested with other chat services showed lower quality when used with Skype.
Con Not a feasible alternative as a professional team chat
Missing key feature such as centralized mgmt, centralized billing, data retention policies, ...
Con Poor quality when screensharing
It is not possible to manually set resolution or bitrate, and Skype often defaults to a resolution so low that text is unreadable. It is also not possible to transfer control over mouse and keyboard.
Con Slow filesharing speed
Con Owned by Microsoft
Con Obnoxiously large ads
Ads take up over 25% of the usable space.
Con Poor Linux support
The version available for linux users is quite outdated, and does not support some of the newer functionality, such as the free group video calling and screen sharing.
Con Requires both ends to be online (if neither end is using a cloud-enabled device)
Messages are sent and received only when both ends are online, if neither end is using a cloud-enabled device. In this case, if you are online 9-17 and your recipient is online 18-3, messages will never be delivered.
Con MIcrosoft (Skype's owner) actively assists eavesdroppers
On the other hand, if you lose your copy of one of your conversations, you may be able to get a copy of it from your government with a little bit of luck and a public records request.