When comparing Viber vs Flock, the Slant community recommends Flock for most people. In the question“What is the best team chat software?” Flock is ranked 17th while Viber is ranked 38th. The most important reason people chose Flock is:
They have apps for Windows, Mac, Chrome, iOS, Android and web interface. And all the chat sessions are always on sync.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Desktop apps allow texting, calling and enables transferring calls between devices
Viber has native apps for both Windows and Mac that allow you to send and receive messages from your desktop. You can also use the desktop to make and receive calls. Synchronizes between all devices you are using Viber on. Allows transferring calls between devices.
Pro Supports voice calls
Viber has really well implemented voice tech. It has comparable quality to Skype and you can even tranfer calls from your phone to your desktop seamlessly.
Pro Completely free
Viber uses data connection and the app is free.
Pro Clean interface
The interface is simple, functional and intuitive.
Pro See who of your contacts is using Viber quickly
Viber is tied to your phone number so it can quickly see who else in your contacts list is using the application.
Pro Android Wear support
Viber includes Android Wear support on Android 4.3 or higher and Viber 5.3 or higher.
Pro Same protocol as used in Signal
Viber's protocol uses the same concepts of the "double ratchet" protocol used in Open Whisper Systems Signal application.
Pro Public chats
It's possible to be a fly on the wall on other group or one-to-one chats that have been opened up to the public. These public chats are often promotional chats with celebrities.
Pro Supports video calling over WiFi and data.
Can call friends using voice or video options.
Pro Combines cellular and data messaging
This has an advantage in that if you text someone who uses Viber it will be free, if not it will just revert to SMS. This means you can replace your standard messaging app with Viber as well.
Pro Keys only on device
Starting with Viber 6.0 the encryption keys are stored only on the clients themselves, not even Viber itself has access to them.
Pro No need to create an account or add contacts
One of the best things about Viber is how it handles setup and sending messages. Viber uses your existing number as your ID, so you don't need to create a separate Viber account.
Pro Supports 200 person group chat
Viber allows creating groups of up to 200 people on the Android version of Viber. It also has a cool "smart notifications" feature to prevent being overwhelmed with notifications if a lot of people are active in a chat group.
Pro Insight and well documented encryption
Viber has made a documentation available, explaining in great details their encryption system and giving good insight on how it works.
Pro Cross-platform
They have apps for Windows, Mac, Chrome, iOS, Android and web interface. And all the chat sessions are always on sync.
Pro Clean and clutter free interface
Pro Cheaper than Slack
It is half the price of Slack and full of nice features like polls, assign to do's, etc.
Pro Very powerful integration APIs
Unlike its rivals, it not only allows you to receive events, but also allows you to push content to it and receive various user action events.
Pro No IT team required for setup
Moving a team or organization to flock does not require any setup from the company's IT team. At max, what might be required would be to whitelist their domain in case the organization's IT team has gotten external domains blocked. You can simply download Flock and invite others in your organization by using their email ids in order to start collaborating. That's all there is in the name of setup.
Pro Free if you don't need the most advanced features
Most of its features are free, even video conferences. But also they have a Pro version with unlimited chat history, Active Directory integration among other things.
Pro Unlimited groups and teams
There is no limit on the number of groups or of group members. Similarly, within a team you can have unlimited members. There is no limit of number of teams too.
Pro Faster than Slack
Flock is offering an app that is faster than Slack.
Pro Highly configurable permissions
For every team, the permissions and restrictions can easily be set over the participating members and the conversations they are having.
Pro Better than slack
Pro Stickers
Posting messages is more fun with them in addition to emojis.
Pro Customisable UI, integrations surface just like native features
There are multiple options like slash commands, message buttons, chat buttons, attachment picker etc., where the integrations can surface inside the native app. This greatly eases the discoverability of a integration, making it really easy for the team members to find and use the integrations.
Cons
Con The company evades U. S. tax
The company uses the common practice of tax haven addresses in order to avoid paying US taxes despite being registered in Delaware.
Con Proprietary Software
Not Open Source.
Con No web client
You cannot login from the web to send and receive messages.
Con Constantly on
Need apps like Greenify to stop it from being constantly on and active, even if you don't use it.
Con Constant reminders of messages
If you don't check your messages (say your in a group chat and simply don't check all of them), it will flood your notifications.
Con Doesn't sync well
Sync awfully between Phone and PC clients.
Con No thread feature
Reply command only quotes snippets. There's no implementation to show thread(s) of an initial message.