When comparing InTouch Messenger vs Riot, the Slant community recommends Riot for most people. In the question“What are the best messaging apps for Android?” Riot is ranked 15th while InTouch Messenger is ranked 37th.
Ranked in these QuestionsQuestion Ranking
Pro Filesharing support
Allows sharing any kind of file over the Internet.
Pro Multiple real-time locationsharing features
The app allow shaking the phone to discover nearby people interested in starting a conversation. The app also allows constantly sharing your location with contacts for a set amount of time.
Pro P2P video
The app has peer to peer video chat.
Pro Web and mobile (iOS, Android) versions available
Pro Supports text, voice, video
Integrates with Jitsi for multi-party video chats
Pro Uses Matrix, the open communications protocol
Pro Very good and simple interface
Riot has a very simple interface, adding the ability for more unexperienced PC-Users to use it.
Pro Widgets support
Want to watch that flick at YouTube and discuss it at the same time? Have Grafana graphs stacked above your DevOps team chat? Collaboratively edit Google Docs and chat over without switching applications? This is possible with Riot.
Pro Bridges to other networks
You're not confined within Riot's or even Matrix garden, and you don't have to make users of other networks switch to Matrix.
Con Not a lot of people are using the app
The app has just 35 reviews on the Play store.
Con Still in active yet early development
There is clearly a User Experience issue esp. in web version which the developers are aware of and are working hard to improve. They've got the concept concrete, so UX won't be an issue in no time. Most often used parts are functional, but some are yet not.
The success of riot depends on how fast the development is, or it'll get outdated too quickly as developers of Signal and Telegram have predicted.