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Add to SafariWhen comparing Carbonite vs Acronis True Image, the Slant community recommends Carbonite for most people. In the question“What are the best cloud backup services?” Carbonite is ranked 9th while Acronis True Image is ranked 25th. The most important reason people chose Carbonite is:
For users in the US there is a option to receive their backup data on external media, meaning not only is there a backup in the cloud but you can order hard backups anytime.
Specs
Question Ranking
Pros
Pro Users can order a physical copy of their data
For users in the US there is a option to receive their backup data on external media, meaning not only is there a backup in the cloud but you can order hard backups anytime.
Pro Intuitive software
Does not require deep system knowledge to operate Carbonite's software.
Pro Unlimited online storage
The $59.99/yr plan gets you unlimited cloud storage.
Pro Allows for personal encryption keys
Pro Cross Platform
Acronis is available for: Windows, Mac, iOS, Android, and Facebook
Pro Provides Scripts and Instructions for Complete Uninstall
Cons
Con They've lost data before
There have been occasions where a paid subscriber was not ever able to get back their data.
Con No external hard drive support in the $59.99/yr plan
You need to upgrade to the HomePlus $99.99/yr plan to back up external drives.
Con Personal encryption keys only work on Windows
Con Files above 4GB have to be uploaded manually
Carbonite won't upload files above 4GB unless you do it manually.
Con Non Windows Versions Less Capable
Capabilities, features, and GUI, are less robust on the Mac version.
Con Downloads / Restore from Cloud Times Out
Acronis expects most users to restore from local copies. Cloud restoration capabilities is far from robust. One has to navigate a file tree to download files in small batches because larger downloads (talking anything more than a few GBs) times out. Major PITA.
Con Very unreliable
Has a variety of bugs that can make the software almost unusable. Very slow, frequently hangs, and has been known to freeze the computer. Can make your data inaccessible and offers unhelpful error messages with no further instructions.
