When comparing Carbonite vs Arq, the Slant community recommends Arq for most people. In the question“What are the best cloud backup services?” Arq is ranked 4th while Carbonite is ranked 11th. The most important reason people chose Arq is:
No privacy concerns.
Ranked in these QuestionsQuestion Ranking
Pro Users can order a physical copy of their data
For users in the US there is a option to receive their backup data on external media, meaning not only is there a backup in the cloud but you can order hard backups anytime.
Pro Intuitive software
Does not require deep system knowledge to operate Carbonite's software.
Pro Unlimited online storage
The $59.99/yr plan gets you unlimited cloud storage.
Pro Allows for personal encryption keys
Pro Only you know the encryption password
No privacy concerns.
Amazon services offer solutions with almost 100% durability and 99.99% availability. Even if the system loses data-centers, you will still be able to access your files.
Pro Can store data directly in a variety of cloud storage providers
Arq is client-side software that runs on your computer and talks directly to generic cloud data storage providers. No third-party service in the middle means lower costs, better reliability, lower risk of a service ceasing to operate, ease of migration to other storage targets.
- Amazon Glacier and/or S3
- Google Cloud Storage
- S3-Compatible Server
- SFTP Server
Pro Open document format backups
Unlike other backup programs that store data in proprietary formats, Arq stores them in an open document format allowing for easy viewing.
Con They've lost data before
There have been occasions where a paid subscriber was not ever able to get back their data.
Con No external hard drive support in the $59.99/yr plan
You need to upgrade to the HomePlus $99.99/yr plan to back up external drives.
Con Personal encryption keys only work on Windows
Con Files above 4GB have to be uploaded manually
Carbonite won't upload files above 4GB unless you do it manually.
Con Complicated setup
When it comes to ease of use most cloud backup service are pretty easy as it is just one signup, with Arc you need to download install and activate it to then register for an Amazon account, this extra step may be troublesome to some people or just annoying.