Here’s the Deal
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When comparing Zammad vs Trac, the Slant community recommends Trac for most people. In the question“What are the best free bug-tracking tools for programming? ” Trac is ranked 16th while Zammad is ranked 17th. The most important reason people chose Trac is:
Supports PostgreSQL, MySQL and SQLite.
Specs
PlatformsLinux, Docker
TechnologyRuby
PlatformsWindows, Linux, Mac
TechnologyPython
Ranked in these QuestionsQuestion Ranking
Other Questions
Pros
Pro GitHub and Gitlab integrations
Pro Free and open source
The app is built with Rails and is freely available to download and install on any server that supports Ruby web applications.
Pro Database support
Supports PostgreSQL, MySQL and SQLite.
Pro GIT and SVN support
Pro Open source
Written in Python.
Pro Bitnami installer
Bitnami installer available.
Cons
Con No extensions (yet)
The app is fully featured but as it's a relatively new player, there isn't a plugin/extension system as of yet.
Con Python
Python can be slow sometimes.