When comparing Mullvad vs Linode, the Slant community recommends Mullvad for most people. In the question“What are the best VPN services for routers?” Mullvad is ranked 1st while Linode is ranked 4th. The most important reason people chose Mullvad is:
According to Mullvad, they retain no traffic information or metadata. Here is their statement in 2014 when inquired by TorrentFreak if they store _any_ logs that would enable linking an IP address and a timestamp to a user: > No. This would make both us and our users more vulnerable so we certainly don’t. To make it harder to watch the activities of an IP address from the outside we also have many users share each address, both for IPv4 and our upcoming IPv6 support.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro No logs are kept
According to Mullvad, they retain no traffic information or metadata. Here is their statement in 2014 when inquired by TorrentFreak if they store any logs that would enable linking an IP address and a timestamp to a user:
No. This would make both us and our users more vulnerable so we
certainly don’t. To make it harder to watch the activities of an IP address from the outside we also have many users share each address, both for IPv4 and our upcoming IPv6 support.
Pro Token-based account system
When signing up, a sufficiently long random number is assigned and given to you which serves as both username and password, without any need to provide a name or e-mail address or any other identifying information.
Pro No traffic or protocol restrictions
Mullvad allows using any and all protocols that the user wishes, no traffic is restricted.
Pro Multiple payment methods
Bitcoin, cash, bank transfers, PayPal, credit cards are accepted.
Pro DNS leak protection
In the event of a DNS leak, not all traffic is routed through a secure network. Mullvad helps solve this issue by offering DNS leak protection.
Pro Supports WireGuard
WireGuard is an extremely simple yet fast and modern open-source VPN program built using the latest cryptography. It's faster, simpler, leaner, and more useful than both IPSec and OpenVPN.
Pro Includes a kill switch
It's possible to set up the software to disconnect from Internet in case the connection to the VPN service is lost to not expose traffic in case of service failures.
Pro Based outside of the Five Eyes
Mullvad operates out of Sweden, and so is not exposed to the same privacy-corresive laws as it would be if it were in the US or another “Five Eyes” country.
Pro Multi-hop
Allows hopping from one location to another for additional security. This is great because everything "hops" through multiple locations effectively providing an additional mask and making it harder to trace the route back to the source.
Pro Has native applications for all popular platforms
The platforms that Mullvad can run on include: Windows, OSX, Linux, Android, and iOS. Additionally, Mullvad offers a source code that allows the program to be run on virtually any system.
Pro Offers a free trial
One of the things that makes Mullvad's free trial attractive is the lack of personal information asked to sign up. Once downloaded, the free trial lasts three hours.
Pro Not expensive
Only 5 € by month with a 3 hours trial period.
Pro No personal information required to register
Autogenerated account number, no email accepted.
Pro Easy to set up
Easy to set up Windows client.
Pro Great customer service
Mullvad customer service is helpful and responds quickly.
Pro Short-term contract
You pay when you need it, at least for one month. No pushy salesmen model, you decide when you need it.
Pro VPN Client is both Open Source and Free Software
The VPN Client is both Open Source and Free Software (GPLv3), code can be reviewed at https://github.com/mullvad/mullvadvpn-app - issues can be reported at https://github.com/mullvad/mullvadvpn-app/issues
Pro Firefox
Pro Excellent support
Linode's support is amazing. Tickets are usually answered within minutes, if there's a network or hardware issue it's usually resolved before anyone even notices.
Pro Gives you the chance to fix problems without relying on support
If you mess things up in your Linode instance, for example with the filesystem or boot configuration, Linode allows you to run a recovery ISO so you can try and fix things yourself without relying on Linode's support team.
Pro Speed
Their VPSs are very fast.
Pro Allows you to do things that usually can only be done if you have access to the hardware
Linode allows you to create memory partitions and copy or move them around. Furthermore, it even lets you reboot your instance with smaller RAM in order to simulate how your application would act if your Linode instance gets downgraded.
Pro Comprehensive, well documented API
The API gives access to nodes, nodebalancers, stackscripts, DNS, and accounts.
Pro Provides SDKs for several languages
SDKs are available for Python, Perl, PHP, Ruby, Java, and Node.js.
Pro Stack scripts
Stack scripts gives you the chance to build a completely custom Linode stack with multiple custom features and options all run automatically and set up.
Pro New Cloud Beta user interface
A new user interface is under development which will still keep the same level of power Linode offers but with a cleaner interface. Showing forward thinking and continued improvement.
Cons
Con No longer supports port forwarding.
As of 2023-07-01, Mullvad VPN no longer supports port forwarding due to abuse.
Con Seemingly permanent kill-switch
Client, if shut down, often seemed to keep the kill-switch enabled, with no way to reset besides a rest of the hardware.
Con French Mullvad Windows Client
Sometimes for a reason of French language, the Windows client does not connect to the chosen server. It can be bypassed by installing their beta client.
Con Backups have become unreliable
I've been a Linode customer for 10+ years, but over the past 3+ years their backups have become unreliable, which is unacceptable for a paid extra to the service. I've had multiple issues with backups failing, and restoring from a backup has caused my VPS to fail to deliver website content for reasons neither I nor Linode support could figure out. In the end, I just had to rebuild the server from scratch with a personal backup.
Con Not really suitable if you have a very heavy CPU application
They'll cap your usage if you go above 80% for a sustained period - even on very large expensive boxes (if you use Load Balancers offered, this can be mitigated).
Con For more advanced users
Can be an issue for those not used to setting up their own server. Managed services are really expensive if help is needed.
Con No self-help migrating option
If you want to migrate to another hosting solution from Linode, you can't do it by yourself. You have to open a support ticket.
Con Treats customer as a liability
Many malpractices in the name of machine abuse. Their machines get abused with just 10% steady cpu utilization.
