When comparing Kwok Information Server vs JIRA, the Slant community recommends Kwok Information Server for most people. In the question“What are the best bug/issue tracking tools for small development teams?” Kwok Information Server is ranked 9th while JIRA is ranked 16th. The most important reason people chose Kwok Information Server is:
No client software needed.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Web based
No client software needed.
Pro Positive reviews
Positive reviews on SourceForge.
Pro Win, Mac, Linux
Multi platform.
Pro Lots of integrations and plugins
It integrates well with a lot of other tools, including other products from the Atlassian suite. Plus there are a ton of plugins, including charting tools, screen capture, etc.
Pro Backed by a trustable company
Jira is developed and maintained by Atlassian, which is not an unknown venture, especially for developers. Atlassian has a great number of other products used by million of users worldwide, including BitBucket, HipChat, Confluence and Stash.
Each of these products have hundreds of thousands of users who use them daily and this has allowed Atlassian to garner a lot of goodwill from the dev community.
Pro Very cheap for small teams
Pro Supports version-focused work-flows
JIRA is not a plain long list of tickets, but can be configured to be version-focused, so planning and understanding the progress in a software project becomes clear.
Pro Great reporting tools
Jira offers amazingly powerful reporting tools like activity stream, different graphs of opened and closed issues over time etc...
Cons
Con Limited
Might be too limited for advanced users, there seems to be no integration with version control systems like GIT or SVN.
Con New releases often change the GUI largely
Sometimes the usage becomes worse, e.g. when creating a new ticket, you need to click the notification to keep it on the display.
Con Locks you inside its own ecosystem
If you use Jira you are pretty much locked inside their ecosystem. For example, if you want to add a tool to your project management stack (like a wiki) more often than not you will have to buy one of Atlassian's tools.
Con Client application support
No free client applications; IDE connector development was discontinued. Users are effectively locked into using web interface which requires context-switching.