When comparing Google Hangouts vs Rocket.Chat, the Slant community recommends Rocket.Chat for most people. In the question“What is the best chat software?” Rocket.Chat is ranked 8th while Google Hangouts is ranked 11th. The most important reason people chose Rocket.Chat is:
Rocket.Chat is available for free. It's licensed under the MIT license with source code available on [GitHub](https://github.com/RocketChat/Rocket.Chat).
Ranked in these QuestionsQuestion Ranking
Pro Mobile support
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to his Desktop.
Pro Screen sharing
Any user can share his screen (or only a specific desktop or window) while still continuing an audio conversation.
Pro Free group video support
Hangouts works with up to 10 participants using video out of the box or up to 15 if you are a business, government or school. It determines who is the primary speaker at any given time, and the camera view automatically switches to that user.
Pro Completely free
Google offers all features of Hangouts completely free. There are business, education and government solutions that increase the participant count to for video calls to 15 and offers support.
Pro Easy to start using
Hangouts is integrated with Gmail & Google+, does not require you to download desktop software, and all chats can take place directly in your browser, significantly reducing the barrier to entry for a new user.
Pro Cross platform
Hangouts work on Android, iOS, Chrome OS, web and as a Chrome extension.
Pro Useful for businesses
Hangouts can scale to become a videoconferencing solution for an entire company, since the software can run on nearly all platforms. In fact, Google itself uses Hangouts as its meeting room video conference software.
Pro Live broadcasting and instant recording
With Google+ “Hangouts on Air”, you can broadcast any hangout to an unlimited audience via your Goolge+ Profile or simply a generic YouTube link. Moreover, any Hangout on Air (public or private) is automatically saved as YouTube video that you can keep for private reference or use in any way that you would normally share a YouTube video. This allows you to record conversations without additional obtrusive software.
Pro Google Voice integration
Allows for a fixed phone number, receiving and making calls. Calling US or Canada is free.
Pro Integrates with Google Maps for sharing locations
When chatting with people while trying to plan a meet up, the share map button can be extremely useful.
Pro Android app does both sms and hangouts messaging
Pro Free and open source
Rocket.Chat is available for free. It's licensed under the MIT license with source code available on GitHub.
Pro Supports a wide variety of authentication methods
In addition to the usual email / username + password combination, Rocket.Chat supports authenticating via Facebook, Github, Gitlab, Google, Linkedin, Meteor and Twitter accounts.
Pro Understands markdown better than Slack does.
Links work properly, for instance, with square brackets followed by parentheses.
Pro Native apps for all major desktop and mobile platforms
Rocket.Chat has native apps for macOS, Windows, Linux, iOS and Android.
Pro Very active and helpful community
Pro Video conferencing support
Rocket.Chat supports video calls.
Con Poor video call quality
Only goes up to 720p30 + low bitrate.
Con Lacking clients for older versions or windows/linux, etc.
Con Not recommended for long sessions
Con High hardware usage
Con Won't work on Windows 8-style UI
As Hangouts uses a browser plugin on the desktop and it doesn't work with Windows 8-style UI, it has to be used in desktop mode.
Con No theme customization
Con No chat audit for enterprise
Con Poor security implementations / protocols
Con No web browser support
Con Email required for registration
Con iOS app is poorly made
The iOS application is not native, being just a browser container. This means that the UX is quite poor, slow, buttons unresponsive. At this moment they do not provide a decent experience.
Con Android app is poorly made
The Android application is just a badly wrapped web-view which does not perform well and has no form of offline caching whatsoever.
Con Privacy settings are absent
Privacy settings for the server are absent, for instance, you don't have the ability to disable registrations, there's no way to control access to the chat.
Con Features not available out of the box
Con No way to block new registrations
Without the ability to disable registrations, there's no way to control access to the chat.