When comparing Google Hangouts vs Stride (previously HipChat), the Slant community recommends Google Hangouts for most people. In the question“What are the best Skype alternatives?” Google Hangouts is ranked 9th while Stride (previously HipChat) is ranked 22nd. The most important reason people chose Google Hangouts is:
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to his Desktop.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Mobile support
Hangouts offers both an Android and iOS app so users can participate from nearly any mobile device in addition to his Desktop.
Pro Screen sharing
Any user can share his screen (or only a specific desktop or window) while still continuing an audio conversation.
Pro Free group video support
Hangouts works with up to 10 participants using video out of the box or up to 15 if you are a business, government or school. It determines who is the primary speaker at any given time, and the camera view automatically switches to that user.
Pro Useful for businesses
Hangouts can scale to become a videoconferencing solution for an entire company, since the software can run on nearly all platforms. In fact, Google itself uses Hangouts as its meeting room video conference software.
Pro Easy to start using
Hangouts is integrated with Gmail & Google+, does not require you to download desktop software, and all chats can take place directly in your browser, significantly reducing the barrier to entry for a new user.
Pro Completely free
Google offers all features of Hangouts completely free. There are business, education and government solutions that increase the participant count to for video calls to 15 and offers support.
Pro Cross platform
Hangouts work on Android, iOS, Chrome OS, web and as a Chrome extension.
Pro Live broadcasting and instant recording
With Google+ “Hangouts on Air”, you can broadcast any hangout to an unlimited audience via your Goolge+ Profile or simply a generic YouTube link. Moreover, any Hangout on Air (public or private) is automatically saved as YouTube video that you can keep for private reference or use in any way that you would normally share a YouTube video. This allows you to record conversations without additional obtrusive software.
Pro Google Voice integration
Allows for a fixed phone number, receiving and making calls. Calling US or Canada is free.
Pro Integrates with Google Maps for sharing locations
When chatting with people while trying to plan a meet up, the share map button can be extremely useful.
Pro Android app does both sms and hangouts messaging
Pro Available on Web, Mac, Windows, Linux, iOS, Android
You can access HipChat from pretty much every common platform. HipChat even allows chatting via SMS.
Pro Powerful @mentions
You can ping people to get their attention even if they are not online by @mentioning them. Depending on how the person has set their account up it can be by notifications via in-app sounds, visual alerts, and even email, SMS, or mobile app push notifications.
Pro Huge list of integrations
Including Asana, Github, Zendesk, WordPress, MongoDB, TeamCity, JIRA, Confluence, PowerShell and more that 40 others.

Pro Cheap
Free with unlimited users, $2/user/month for voice + video calls, screencasts, full history retention and management. (Even enterprise feature like SAML)
Pro Simple, easy to use
An intuitive, easy to overview interface listing both online and offline users.
Pro Embeds files
Things like photos get automatically embedded in the chat thread once you upload them.
Pro Guest access
You can invite people to join conversations even if they don't have a HipChat account. HipChat will generate a link to share and the guest will only need to enter their name to join the conversation.
Pro Desktop client
HipChat has an optional desktop client powered by Adobe AIR.
Pro Good audio and video support
HipChat audio and video works on mobile platforms and web browsers.

Pro "Rooms" for persistent group chat
Participate and keep tabs on ongoing discussions on particular topics or amongst certain groups of people.
Pro Self-Hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Pro Plentiful GIFs and custom Emoticons
Pro Syntax coloring
Pasted code can be colored based on syntax.
Pro Will be updated to have more functions in the future
A big company with experience will bring in more options like Google Apps One Time Login.
Pro Reliability has been great
Pro Powerful command system
E.g. part, away, all, here etc.
Cons
Con Poor video call quality
Only goes up to 720p30 + low bitrate.
Con Owned by Google
Con Lacking clients for older versions
Con High hardware usage
Con Not recommended for long sessions

Con Won't work on Windows 8-style UI
As Hangouts uses a browser plugin on the desktop and it doesn't work with Windows 8-style UI, it has to be used in desktop mode.
Con Will be discontinued Feb 2019
Slack acquired Stride / Hip Chat. Both Stride and Hip Chat will cease to exist. Sad since they were quite usable.
Con Prioprietary (non-free/libre)
Con Reliability of service has been weak
The reliability of the hosted HipChat service, particularly in the early days of version 4.x, has not been a strong suit.

Con Free plan has limited storage
Free plan comes with 5GB of storage, where as paid plan has "Unlimited".
Con Only one-on-one video calls in free version
There is no option for multi-user conference calls.

Con No emoji
There's no emoji support. Instead there are some strange custom emoticons which only make sense for people steeped in internet subculture and never get updated.
Con API calls are limited even on paid plan to 500 calls in 5min by default
This will force you to contact them when you need more calls.
Con Non-synced notifications
Messages read on one client don't sync their status to another client.
