When comparing Drag App vs Outpost, the Slant community recommends Drag App for most people. In the question“What is the best shared inbox?” Drag App is ranked 3rd while Outpost is ranked 7th. The most important reason people chose Drag App is:
For teams working in G Suite, this can be very handy. No need to switch between Gmail and an external Shared Inbox.
Ranked in these QuestionsQuestion Ranking
Pros
Pro Inside Gmail
For teams working in G Suite, this can be very handy. No need to switch between Gmail and an external Shared Inbox.
Pro Shared Kanban boards
Visual UI turning Gmail into kanban boards where you can drag and drop emails across.
Pro Real time Emails
The only app inside Gmail I found that has real-time shared inbox, instead of requiring users to "move" Emails into a shared space
Pro Tasks in inbox
Let's you add tasks in Shared Inboxes that are not necessarily emails. Great for task management.
Pro Easy delegation emails with assign feature
Pro Easy drag and drog email through boards
Pro Assign a teammate
Loop in the right people without copying and forwarding.
Pro Shared drafts
Ensure every email is on point.
Pro Internal private notes
Collaborate with your team before hitting send.
Pro Message templates
Answer common questions twice as fast.
Pro Free Trial
Pro Unlimited mailboxes
Pro Collision alerts
While a team member is editing a draft, the conversation will be locked so team members aren't stepping on each other's toes.
Pro Email routing rules
Based on your set conditions, you can automatically assign, archive, or even reply with a template to incoming emails.
Pro Response Time Analytics
View your team's average response times by mailbox and custom date ranges.
Cons
Con No mobile solution yet
They are launching an add-on soon but don't know when are the plans to develop a standalone mobile app.