Here’s the Deal
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When comparing BitBay vs Kraken, the Slant community recommends Kraken for most people. In the question“What are the best ways to buy/sell bitcoin?” Kraken is ranked 4th while BitBay is ranked 13th.
Ranked in these QuestionsQuestion Ranking
Common Questions
Pros
Pro Easy to use
Intuitive interface, easy to learn and use.
Pro Security-oriented
Cold wallet asset storage and two-factor authentication (provided by Rublon or Google Authenticator)
No pros yet!
Cons
Con Vivaldi browser not supported
Con Regular outages
Con Poor customer support
There are many cases of people complaining on Reddit about not getting responses from customer support for weeks at a time.
Con Impossible KYC
It's almost impossible to validate your identity and do the KYC