When comparing Helpwise vs ClientFlow, the Slant community recommends Helpwise for most people. In the question“What is the best shared inbox?” Helpwise is ranked 15th while ClientFlow is ranked 18th. The most important reason people chose Helpwise is:
They offer unlimited users in their smallest plan so even if I have 10 or 20 agents, I will be paying a fixed fee per month.
Specs
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Pros
Pro Fixed Pricing
They offer unlimited users in their smallest plan so even if I have 10 or 20 agents, I will be paying a fixed fee per month.
Pro Really easy to use
Simple UI and UX. Reminds me of Gmail.
Pro Approval requests
It allows you to send standardized approval requests to clients that they can approve or reject directly from their Inbox. You can also track pending approvals and set automated reminders to clients. This is extremely useful.
Pro Pre-built templates
They have a bunch of pre-built message templates under categories such as status updates, feedback, etc. which they have put together very thoughtfully. You can you build your own customized templates. You can rely on these templates to send recurring emails to clients quickly.
Pro Client management
You can organize emails in client and project folders. This is extremely useful as you'll have all communication with a particular client at a single location.
Pro Cost of Product
The cost of product is relatively very low compared to its competitors
Pro User Interface (UI)
The UI of ClientFlow is very similar to gmail and you get used to it rather quickly.
Cons
Con Mobile Apps will launch next month
Mobile apps are launching next month so that's the only con I can think of