Here’s the Deal
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When comparing Ubirimi vs FogBugz, the Slant community recommends FogBugz for most people. In the question“What are the best JIRA alternatives?” FogBugz is ranked 9th while Ubirimi is ranked 14th. The most important reason people chose FogBugz is:
Customers can send emails for further processing.
Specs
PlatformsWeb
PlatformsWindows, Linux, Web
Ranked in these QuestionsQuestion Ranking
Common Questions
Other Questions
Pros
No pros yet!
Pro Helpdesk features
Customers can send emails for further processing.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Cons
Con No Git support
Con Self-hosting is pricey
The minimum is 50 users at $15 per user per month.
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.