When comparing Appsee vs Kumulos, the Slant community recommends Appsee for most people. In the question“What are the best mobile analytics tools?” Appsee is ranked 2nd while Kumulos is ranked 10th. The most important reason people chose Appsee is:
With Appsee, you can either record specific users based on event criteria, or specify a percentage of users you want to record to see how exactly they interact with the app in unprecedented detail. With funnels and segmentation, you can target specific users that did not complete a task and see what they did.
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Pro Playback real recordings of user sessions
With Appsee, you can either record specific users based on event criteria, or specify a percentage of users you want to record to see how exactly they interact with the app in unprecedented detail.
With funnels and segmentation, you can target specific users that did not complete a task and see what they did.
Pro Automatic integration
Appsee is designed to fully integrate with your app and automatically set up event tracking, session recordings, crash playback, touch heatmaps, and more.
Pro Touch heatmaps
The Appsee SDK integration allows you to get touch heatmaps of what areas of the screen your users touch the most.
Pro Crash recording
Thanks to the deep integration that Appsee provides, you can get video playback of crashes to see exactly what caused the app to crash.
Pro Good for mobile app development companies
Scales very well and useful console to view all their apps and its fully rebrandable which works great if you want to give the clients you are building apps for access to their own view of how it is performing. The fact that it comes with integrated push notifications and their automated monthly report is also great.
Pro Granular permissions
For companies or large teams of developers, where there are multiple projects being worked on at once, you can choose permissions for any developer and decide who gains access to each app on the backend.
Lets you rebrand the system, which works well if you want to give the clients you are building the app for access to their own view of how their app is performing.
Also like the fact it comes with the option of integrated push notifications and an automated executive summary report.
Pro Awesome support - a rarity these days. A support team that answers your questions and you can actually talk to them.
Have found response times to be pretty amazing, usually same day, often within an hour of logging a ticket.
Pro Multiple Services in one place
Having Crash, Analytics, Push, Content Management, ASO, Data Storage all in one place, from a single SDK
Con Weak documentation
In the last year they launched a dedicated Docs site that has made this a lot better. https://docs.kumulos.com/
Prior to that Kumulos was lacking in the documentation department. A lot of things are explained in just a few sentences.