When comparing Stride (previously HipChat) vs Telegram, the Slant community recommends Telegram for most people. In the question“What is the best team chat software?” Telegram is ranked 3rd while Stride (previously HipChat) is ranked 5th. The most important reason people chose Telegram is:
Copy/paste videos, gifs, images, geolocation, documents, and even executable files. Drag over files for practically any time up to 2GB in size. Images can be compressed, too.
Specs
Ranked in these QuestionsQuestion Ranking
Pros
Pro Available on Web, Mac, Windows, Linux, iOS, Android
You can access HipChat from pretty much every common platform. HipChat even allows chatting via SMS.
Pro Powerful @mentions
You can ping people to get their attention even if they are not online by @mentioning them. Depending on how the person has set their account up it can be by notifications via in-app sounds, visual alerts, and even email, SMS, or mobile app push notifications.
Pro Huge list of integrations
Including Asana, Github, Zendesk, WordPress, MongoDB, TeamCity, JIRA, Confluence, PowerShell and more that 40 others.
Pro Cheap
Free with unlimited users, $2/user/month for voice + video calls, screencasts, full history retention and management. (Even enterprise feature like SAML)
Pro Simple, easy to use
An intuitive, easy to overview interface listing both online and offline users.
Pro Embeds files
Things like photos get automatically embedded in the chat thread once you upload them.
Pro Guest access
You can invite people to join conversations even if they don't have a HipChat account. HipChat will generate a link to share and the guest will only need to enter their name to join the conversation.
Pro Desktop client
HipChat has an optional desktop client powered by Adobe AIR.
Pro Good audio and video support
HipChat audio and video works on mobile platforms and web browsers.
Pro "Rooms" for persistent group chat
Participate and keep tabs on ongoing discussions on particular topics or amongst certain groups of people.
Pro Self-Hosting available
If you are worried about third-parties getting access to your data you should consider self-hosting. With self-hosting you are in control over where your data is stored, who has access to it. You will also not be vulnerable to exploits of a third-party provider.
Pro Plentiful GIFs and custom Emoticons
Pro Syntax coloring
Pasted code can be colored based on syntax.
Pro Will be updated to have more functions in the future
A big company with experience will bring in more options like Google Apps One Time Login.
Pro Reliability has been great
Pro Powerful command system
E.g. part, away, all, here etc.
Pro Free and convenient large file sharing
Copy/paste videos, gifs, images, geolocation, documents, and even executable files. Drag over files for practically any time up to 2GB in size. Images can be compressed, too.
Pro Free of cost
The application is available free of cost.
Pro Privacy focused
In addition to the end-to-end encryption [only in secret chats] that provides privacy to communications, the app also includes self destructing timers for chats, and the ability to permanently delete messages, yours and theirs, from your and their devices.
Pro Media messaging
Videos, gifs, images, geolocation, and documents.
Pro Channels for one way broadcasting
Broadcasting channels suitable for announcing things.
Pro Beautiful UI
Very customizable with a lot of clean looking options.
Pro Possible to send photos and videos without compression
Pro Supergroups of up to 200,000 people
In Supergroups, anyone along with admins can delete their messages from all sides. A message can be pinned to the top. All of the user's messages can be deleted by an administrator, and they can be banned and reported as well. Supergroups can have a public link (outside of Asia, due to high spam volumes), which is also a username.
Pro Two-step verification
You can set up an additional password to your account, which can be reset by your email. You don't have to use an email if you do not want to. If you lose access to your email or forget your password, you will be able to reset it via text message if your account is over seven days old and will receive it within a week (in case you recover anything before then).
Pro Secure
Pro Saved messages
You can write messages to yourself. You can write some notes, add links, and see everything across all your devices.
Pro Cloud chat keys are kept in different jurisdiction
Even though encryption used for cloud-based storage (e.g. Gmail, Facebook, iCloud) may not be as secure as end-to-end encryption or zero-knowledge storage, Telegram does the most that it can by holding keys to chats in different jurisdictions, requiring intergovernmental cooperation to obtain the keys. This is aside from whatever other security measures have been taken, of course.
Pro Multiplatform native client apps
There are native desktop, mobile and web client apps, that are optimized for speed and are light on memory usage.
Pro Open source client apps
Client apps are open source, making whole service more trustworthy.
Pro Unlimited storage
Unlimited number of files can be stored forever on the cloud. You can upload files up to 1.5 GB each.
Pro Voice and video messages
You can post voice and video messages if you are too lazy to write text messages.
Pro Group Voice Chat
This Discord-like feature adds to the interactivity of the application.
Pro Pinned Messages
You can pin messages to the top of groups or supergroups so members will see them when opening the group.
Pro Self-destruct messages
Messages in individual chats can be set to self destruct on a timer. They will disappear after the timer expires.
Messages in all new chats can be set to self-destruct with a global auto-delete timer in Settings > Privacy and Security > Auto-Delete Messages.
Pro Edit or delete messages after sending them
Pro Banned in China
Pro Save time with inline bots and link previews
Unfortunately, on the desktop videos don't play, but images are viewable without visiting popular websites like imgur and Instagram.
You can play YouTube videos and others within the app, so you don't need to embed code or anything.
With inline bots, such as @gif, @pic/bing, @vid/YouTube, etc, you can look things up without leaving the client or chat that you're in. Simply type the name and some keywords and wait for the results to load.
Pro @mentions
You can ping people to get their attention by @mentioning them.
Pro Desktop app handles HiDPI
The desktop app has a built in setting to scale the UI of the app up to 200% which allows for those with 4k monitors/screens to use the app without scaling issues.
Pro High quality calls
Uses the latest GPL audio codecs, such as Opus, an adaptative high-quality codec that supersedes AAC at any bitrate.
Pro Customer support is within the app
Although it's volunteer based, but still pretty top-notch if available, which it tends to be.
Pro Large groups can have channels called 'Topics'
Topics are now available in groups of 100+ members and have a sleek two-column layout and new buttons to quickly navigate.
A default topic called General is now in every topic group, holding the group’s service messages and previous message history.
Pro Popular in the USA
On SimilarWeb you can see that Telegram is on the top 15 among all communication apps.
Cons
Con Will be discontinued Feb 2019
Slack acquired Stride / Hip Chat. Both Stride and Hip Chat will cease to exist. Sad since they were quite usable.
Con Prioprietary (non-free/libre)
Con Reliability of service has been weak
The reliability of the hosted HipChat service, particularly in the early days of version 4.x, has not been a strong suit.
Con Free plan has limited storage
Free plan comes with 5GB of storage, where as paid plan has "Unlimited".
Con Only one-on-one video calls in free version
There is no option for multi-user conference calls.
Con No emoji
There's no emoji support. Instead there are some strange custom emoticons which only make sense for people steeped in internet subculture and never get updated.
Con API calls are limited even on paid plan to 500 calls in 5min by default
This will force you to contact them when you need more calls.
Con Non-synced notifications
Messages read on one client don't sync their status to another client.
Con Not fully open source
Telegram has an open API and protocol free for everyone, but the backend software is not open source. Therefore 100% privacy can not be evaluated.
Con Can only be used with a phone number
It is not possible to activate and use Telegram by mail etc. You need a phone number.
Con Only "Secret Chat" messages are encrypted end to end
The only way to get end-to-end encryption (client-client) using Telegram is to use the Secret Chat function, anything through the service is server-client encrypted. Also secret chat is only implemented in the mobile apps, meaning there is no way to encrypt messages end-to-end when using the desktop client or the web browser client.
Con "Secret Chat" feature is not available for desktop client
Secret chats with end to end encryption are only available on mobile apps.
Con No source code sintax highlighting
Telegram does not have source code syntax highlighting, making it difficult to share code snippets.
Con Does not work for visually impaired
Doesn't work for visually impaired.
Con Does not support spherical 360° photos
Spherical 360° photos becoming more popular these days, but Telegram does not support such format.
Con Does not support text messaging
You can NOT make it your default text messaging App.