When comparing Airbrake vs BugSense, the Slant community recommends BugSense for most people. In the question“What are the best solutions for mobile error tracking?” BugSense is ranked 2nd while Airbrake is ranked 4th. The most important reason people chose BugSense is:
If you've got a small app, with a limited number of users and almost zero revenue. You can always go for Bugsense's free plan. However there's a catch : the free plan comes with just 7 days data retention.
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Pros
Pro Easy to use UI
Airbrake.io boasts a beautiful user interface which gives easy access to features such as intelligent error grouping and application insights, session details and backtraces. All these allow you to squash those bugs at a much faster pace.
Pro Airbrake errors can be self-hosted on Errbit
Errbit is a self-hosted error catcher for Airbrake. It allows keeping errors off Airbrake's servers by using Airbrake's error tracking tools to send error logs to your own ErrBit based web service. Useful for when errors contain sensitive client data.
Pro Asynchronous error tracking script
By including Airbrake's client side error tracking JS into your code, you won't have to worry about it affecting your page load times at all. Since the library loads asynchronously, which means it won't cause painful delays for your site's visitors.
Pro Easy integration with other applications
Airbrake integrates easily with Github, Hipchat, Asana and a number of other services, which can be viewed here. Also if you've got a custom app you'd like to integrate into Airbrake, you can use Airbrake's public API or there web hooks functionality to your advantage.
Pro Offer a Free Plan
If you've got a small app, with a limited number of users and almost zero revenue. You can always go for Bugsense's free plan. However there's a catch : the free plan comes with just 7 days data retention.
Pro Simple installation
Bugsense's integration into your web app involves as little as adding one extra line of code to your source file.
Pro Powerful Insights into your Mobile App errors
If you have a mobile app built using web technologies, you'd require a bit more than just an error pin pointed in your JS file or even a stack trace. You'd want yourself to be notified of the OS versions the errors are frequently occuring on, and a little more client side data. And BugSense does exactly that!
Cons
Con Non-free / propritary software
Airbrake is non-free software, so it cannot be self-hosted, audited, or improved upon by the community. Your data is insecure - open to be read by Airbrake Inc, and if they shut down you will be unable to continue using the software.
Con No integrations on the free plan
Con Free Plan is quite limited
Even though it might seem ironic, but one of Bugsense's pros is also one of its cons. The free plan is limited to only 500 crashes a month, and has a pretty tight limit on the size of the APK (Android) you can integrate it with.