When comparing Exceptional vs BugSense, the Slant community recommends BugSense for most people. In the question“What are the best solutions for mobile error tracking?” BugSense is ranked 2nd while Exceptional is ranked 3rd. The most important reason people chose BugSense is:
If you've got a small app, with a limited number of users and almost zero revenue. You can always go for Bugsense's free plan. However there's a catch : the free plan comes with just 7 days data retention.
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Pros
Pro A pretty UI with a nice set of features
Like all the other error tracking applications, Exceptional.io also offers a good user interface with a vast list of powerful functionalities namely: intelligent error grouping, view backtraces, filter by recency, capture custom data, etc.
Pro SMS/Email Notifications plus webhooks support
If you've got a critical app, which is supposed to have a zero error rate, and you'd like to get notified in real time, every time an error occurs, Exceptional.io is for you. You can configure notifications via the web Dashboard to be notified via SMS at the exact time an error occurs.
Pro Built in integration with Lighthouse
If you use Lighthouse for project management and Exceptional for error tracking, you can create a new ticket on Lighthouse, each time there is a bug in your app.
Pro Offer a Free Plan
If you've got a small app, with a limited number of users and almost zero revenue. You can always go for Bugsense's free plan. However there's a catch : the free plan comes with just 7 days data retention.
Pro Simple installation
Bugsense's integration into your web app involves as little as adding one extra line of code to your source file.
Pro Powerful Insights into your Mobile App errors
If you have a mobile app built using web technologies, you'd require a bit more than just an error pin pointed in your JS file or even a stack trace. You'd want yourself to be notified of the OS versions the errors are frequently occuring on, and a little more client side data. And BugSense does exactly that!
Cons
Con Free Plan is quite limited
Even though it might seem ironic, but one of Bugsense's pros is also one of its cons. The free plan is limited to only 500 crashes a month, and has a pretty tight limit on the size of the APK (Android) you can integrate it with.
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