When comparing TrackDuck vs FogBugz, the Slant community recommends FogBugz for most people. In the question“What are the best bug/issue tracking tools for small development teams?” FogBugz is ranked 7th while TrackDuck is ranked 8th. The most important reason people chose FogBugz is:
EBS produces ship date probability distributions, see [here](http://help.fogcreek.com/7676/evidence-based-scheduling-ebs).
Ranked in these QuestionsQuestion Ranking
Pro Huge list of integrations with PM/chat software
TrackDuck project can be integrated with more than 15 PM/chat tools: Atlassian JIRA, Basecamp, Trello, Pivotal Tracker, Teamwork, Gemini, GitHub, Redmine, Asana, Slack, HipChat, Flowdock and Intercom.
Pro Easy to use for non technical users
All that's required is to select a part of the website and leave a comment. TruckDuck will add information about browser, OS and screen resolution automatically.
Pro Captures technical details
TruckDuck will add information about browser, operating system and screen resolution automatically.
Pro Evidence-Based Scheduling
EBS produces ship date probability distributions, see here.
Pro Backed by big company
The same company behind Stack Overflow and Trello.
Pro Intuitive UI
The UI is very well thought through. All the right stuff is in the right places.
Con No integration with Zendesk
Con Cannot be used without an account
You cannot show someone a ticket that does not have an account.