When comparing TrackDuck vs Fossil, the Slant community recommends TrackDuck for most people. In the question“What are the best bug/issue tracking tools for small development teams?” TrackDuck is ranked 8th while Fossil is ranked 10th. The most important reason people chose TrackDuck is:
TrackDuck project can be integrated with more than 15 PM/chat tools: Atlassian JIRA, Basecamp, Trello, Pivotal Tracker, Teamwork, Gemini, GitHub, Redmine, Asana, Slack, HipChat, Flowdock and Intercom.
Ranked in these QuestionsQuestion Ranking
Pro Huge list of integrations with PM/chat software
Pro Easy to use for non technical users
All that's required is to select a part of the website and leave a comment. TruckDuck will add information about browser, OS and screen resolution automatically.
Pro Captures technical details
TruckDuck will add information about browser, operating system and screen resolution automatically.
Pro DSCM + issue tracker + wiki
If you need a (distrubuted) SCM, Fossil comes with a built-in SCM, a wiki and issue tracker.
Pro Self-contained file
The data is stored in one single file. No file structure distributed over a bunch of folders.
Pro Multi platform
The executable is provided for multiple platforms, e.g. Linux, macOS, Windows.
Pro Easy to install
The Fossil application contains one single file. No need to install dependencies.
Con No integration with Zendesk
Con Ticket comments can't be edited
While a ticket can have multiple comments added to it, and (separately) also attachments — if the users have the right permissions — it is impossible to edit a comment after submitting it. This is probably why a comment must be previewed before it can be submitted.